Just Listen cover art

Just Listen

Discover the Secret to Getting Through to Absolutely Anyone

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Just Listen

By: Mark Goulston MD
Narrated by: Arthur Morey
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About this listen

Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston combines his background with the latest scientific research to help listeners turn the "impossible" and "unreachable" people in their lives into allies, devoted customers, loyal colleagues, and lifetime friends. Just Listen provides simple but powerful techniques listeners can use to really get through to people.

You'll learn how to: make a powerful and positive first impression; listen effectively; make even a total stranger (potential client) feel understood; talk an angry or aggressive person away from an instinctual, unproductive reaction and toward a more rational mindset; and achieve buy-in - the linchpin of all persuasion, negotiation, and sales.

Whether they're coworkers, friends, strangers, or enemies, the first make-or-break step in persuading anyone to do anything is getting them to hear you out. With this groundbreaking audiobook, listeners will be able to master the fine but critical art of effective communication.

©2015 Mark Goulston (P)2020 HarperCollins Leadership Business Communication Career Success Communication & Social Skills Customer Service Marketing & Sales Personal Development Time Management & Productivity Workplace & Organisational Behavior Workplace Culture Business Career Thought-Provoking

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All stars
Most relevant  
I have read a fair few books on listening now and this book by Mark Goulston offers an excellent set of tools to assist in becoming a more proficient listener.

A great Listen

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This Book, a quick guide for quality relationships, solving any tough situation and find warm smiles where ever you are, has saved my relationship and showed me how important it is to listen, feel and love the people around me! For that I am forever greatful!

Thank You Mark!

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I’ve listened to this book twice in 2 months. Not because I didn’t understand it, but because there’s so much gold in here you need at least two reads to begin to implement the teachings properly. It has changed my life, at work and at home.

A must listen for managers!

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very informative, with practical examples and well narrated. a pen and notepad can be handy given the medium to make notes.

very interesting

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great book to learn about communication and how to become a master at it, how to deal with hard situations and making your life a lot better !

great book

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I listen to, and read, a lot of non fiction, much of which tends to be in the areas of business, sales, and psychology.

So... When I I say that Mark Goulston has written the most indispensable book I have ever read, I do not say so lightly.

This is the book I wish I had read at the start of my career. And again at several points during my career. It is also a book I am very grateful to have finally read now, and I have recommended it to dozens of people.

Essential listening / reading.

Life changing

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I always believed that words can change the world. MG confirmed this by offering some powerful communication insights which I have been using and can confirm they work.
Also the voice was incredibly smooth and helped many times to calm my overthinking brain.

Powerful communication insights

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I wish I read this book 30 years ago. My life would be different. Brilliant!

Life changing

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This book is remarkable! It's filled with numerous communication techniques and presents a unique approach to life. I'll definitely need to revisit it multiple times to fully absorb its content.

A way to live

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Every 5 minutes reminding you how this book will help. Constant lists of who this will help you communicate with. No chapter titles. 1 hour in and only 1 point which is an obvious one.

Constant reminders how this book will help

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