In this episode, Wendy is joined by Andy Baker, an amazing person that does amazing things. He is a behavioural specialist with 19+ years’ experience, author, public speaker, trainer, educator, business mentor, parenting mentor, podcast host and more. Over the years he has worked with children, adults, people with learning disabilities and does a lot of work in the dementia field.

Working across so many different demographics and health issues made Andy realise that there was a common thread running through all of it. This inspired him to develop a six-stage framework that could be used to tackle bad behaviour in an empathetic way that is highly effective at helping the person who is being cared for to change that behaviour.

KEY TAKEAWAYS

• Every type of carer finds dealing with behaviour that challenges e.g. aggression, stressful.
• Every patient is different, a complex person in their own right, so you have to get to know each one.
• Before you can help a person to change and correct negative behaviour you have to understand and connect with them.
• You build trust through genuinely caring.
• Look for patterns e.g. physical discomfort or emotional anniversaries to help you understand what triggers a behaviour.
• Changing your own behaviour leads to others interacting with you differently. If you respond with anger you will get anger back.
• Recognising when you are getting angry and being able to calm yourself is key.
• Parents who can self-regulate do better.
• Constantly telling someone off about their behaviour is not effective. You also need to be clear about the behaviour you actually want.
• Put in place some sort of measurement so you can see the progress.
• Fully connecting with your child for just 10 minutes a day has a highly positive impact.
• The language you use matters, stop labelling it does a lot of damage.

BEST MOMENT

“Connection before correction.”

“I'm unlikely to be able to change somebody else's behaviour if they don't trust me.”

“Reflect back on the good times, not just the bad.”

“The more you talk about a child's negative behaviour, the more you'll notice it.”

“One of the biggest challenges, or causes of challenging behaviour, is a breakdown in communication.”

ABOUT THE GUEST

Andy Baker´s Book - https://hub.able-training.co.uk/product/targeting-the-positive-with-behaviours-that-challenge/

VALUABLE RESOURCES

www.wendycastelino.com

https://www.instagram.com/wendycastelino/

https://www.youtube.com/@wendycastelino798

https://twitter.com/WendyCastelino

ABOUT THE HOST

Wendy Castelino has been working as a psychotherapist for over thirty-five years. As an accredited CBT and EMDR practitioner, she is committed to upholding the rigorous standards required for these accreditations and helping thousands of people reach their full potential.

Wendy currently runs a private practice where her focus is on CBT. Therapy is constantly evolving into developing new techniques, so she studies hard to integrate them into her therapy, to provide a rich and effective experience.

Wendy is aware that working in one-to-one therapy limits the number of people she can see. She has, therefore, created a range of online resources. These resources are designed to be easy to follow and provide clear, step-by-step instructions. This can help the individual to master skills and gain confidence, therefore optimising the therapy sessions. They are also suitable to be used on their own.

Further details are available at: WendyCastelino.com.