Consumer Fight Back with Holly Hamilton

By: BBC Radio Ulster
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  • Summary

  • Holly Hamilton leads the consumer fightback - getting answers, righting wrongs and making things better for consumers everywhere.

    If you have a story or experience you want to share with Consumer Fight Back, email cfb@bbc.co.uk
    (C) BBC 2024
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Episodes
  • Oasis Tickets & Social Media Scams

    Oasis Tickets & Social Media Scams
    Dec 21 2024

    Holly speaks to Emma, a music lover who thought she’d hit the jackpot when a friend of a friend advertised some Oasis tickets on social media. But it was a scam and she lost hundreds of pounds. Another listener, Sue lost hundreds too when she thought an artist she followed had contacted her offering her the chance to buy some of their work. If you have a story or experience you want to share email cfb@bbc.co.uk
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    9 mins
  • Benefits Overpayment & Enduring Power of Attorney

    Benefits Overpayment & Enduring Power of Attorney
    Dec 14 2024

    Holly & the team investigate why the Department for Communities, which manages benefits in Northern Ireland, rejected Mark’s attempt to update his mother’s address when she moved to residential care. The result was an overpayment of her benefits, which the family may now have to repay, and a GDPR breach when letters were sent to an old address. Expert Rachael Jeffers attempts to make sense of what happened.

    If you have a story or experience you want to share email cfb@bbc.co.uk
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    28 mins
  • If a branch falls on the road…

    If a branch falls on the road…
    Dec 7 2024

    Holly hears from CFB listener Rosie about her experience of a branch falling on her car while driving on a busy road. As Holly learns, it’s not a clear cut case. If you have a story or experience you want to share email cfb@bbc.co.uk
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    24 mins

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