AUTHOR

Sean McDade PhD

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Sean McDade has been helping companies optimize customer experiences for over twenty years. An angel investor in the Philadelphia region, he is also the founder, CEO, and visionary of PeopleMetrics, a leading provider of experience management software and advisory services. Sean has worked with leading pharmaceutical and biotechnology companies including AstraZeneca, Sanofi, and Novartis. His first book, Listen or Die: 40 Lessons That Turn Customer Feedback into Gold, was an instant Amazon bestseller.

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Listen or Die

40 Lessons That Turn Customer Feedback into Gold

By: Sean McDade PhD

Narrated by: Assaf Cohen

Length: 5 hrs and 23 mins

Release date: 21-03-23

Language: English

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