Showing titles in Etiquette
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Customer Service Training 101
- Quick and Easy Techniques That Get Great Results, Third Edition
- By: Renee Evenson
- Narrated by: Sandra Burr
- Length: 6 hrs and 40 mins
- Unabridged
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Whether you're a manager, owner, or employee, Customer Service Training 101 gets you up to speed fast. The completely revised and updated third edition addresses every aspect of face-to-face, phone, online, social media, and self-service interactions. Using scenarios, guidelines, and practice exercises, this inspiring training manual explains what to say and do, what to avoid, and why interactions go astray.
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Falling asleep
- By Rude K. on 18-05-18
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Customer Service Training 101
- Quick and Easy Techniques That Get Great Results, Third Edition
- Narrated by: Sandra Burr
- Length: 6 hrs and 40 mins
- Release date: 12-12-17
- Language: English
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£18.99 or free with trial. Auto-renews at £8.99/month after trial. See eligibility.
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The China Business Conundrum
- Ensure That "Win-Win" Doesn't Mean Western Companies Lose Twice
- By: Ken Wilcox
- Narrated by: Mitch Crawford
- Length: 12 hrs and 7 mins
- Unabridged
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Engrossing, enlightening, and entertaining, The China Business Conundrum is an essential cautionary tale and guidebook for all Western bankers, C-suite executives, consultants, and entrepreneurs seeking to do business within China.
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The China Business Conundrum
- Ensure That "Win-Win" Doesn't Mean Western Companies Lose Twice
- Narrated by: Mitch Crawford
- Length: 12 hrs and 7 mins
- Release date: 15-07-25
- Language: English
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£12.99 or free with trial. Auto-renews at £8.99/month after trial. See eligibility.
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Chivalry and Courtesy
- Medieval Manners for a Modern World
- By: Danièle Cybulskie
- Narrated by: Danièle Cybulskie
- Length: 2 hrs and 53 mins
- Unabridged
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Medieval people are often portrayed as having poor hygiene and table manners—licking their knives or throwing chicken bones on the floor. In the Middle Ages, however, such behavior was not tolerated. Medieval society cherished order in nearly every facet of life, from regular hand-washing to daily prayer. There were consequences if you didn’t adhere to the rules of good behavior: you wouldn’t be invited to the lord’s next dinner, you wouldn’t win the battle, and you wouldn’t win the lady.
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short but enjoyable
- By L. Wiblin on 20-03-24
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Chivalry and Courtesy
- Medieval Manners for a Modern World
- Narrated by: Danièle Cybulskie
- Length: 2 hrs and 53 mins
- Release date: 08-12-23
- Language: English
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£6.99 or free with trial. Auto-renews at £8.99/month after trial. See eligibility.
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Japan - Culture Smart!
- The Essential Guide to Customs & Culture
- By: Paul Norbury
- Narrated by: Peter Noble
- Length: 3 hrs and 29 mins
- Unabridged
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Japan is at a crossroads. The postwar economic miracle that brought it unprecedented development and prosperity is over. Since the publication of the first Culture Smart! guide, it has been overtaken by China as the world's second-largest economy. The balance of power in Asia has shifted and new players are entering the field. No one can predict how Japan will rise to the challenge, or what effect the changes will have on how people live, think, and behave.
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Japan - Culture Smart!
- The Essential Guide to Customs & Culture
- Narrated by: Peter Noble
- Length: 3 hrs and 29 mins
- Release date: 10-11-16
- Language: English
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£30.99 or free with trial. Auto-renews at £8.99/month after trial. See eligibility.
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Tanzania - Culture Smart!
- The Essential Guide to Customs & Culture
- By: Quintin Winks
- Narrated by: Anna Bentinck
- Length: 3 hrs and 58 mins
- Unabridged
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Don't pack anxiety in your suitcase! Listening to Tanzania - Culture Smart! before you go, will ease your travel, help you to make friends, and avoid confusion. Tanzania - Culture Smart! will help you to understand local manners, customs, and laws. Tanzania - Culture Smart! goes the extra mile to help you brush up on your cultural small talk and will make you confident in leaving your comfort zone far behind.
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informative and pleasant to listen to.
- By Karol M. on 05-01-21
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Tanzania - Culture Smart!
- The Essential Guide to Customs & Culture
- Narrated by: Anna Bentinck
- Length: 3 hrs and 58 mins
- Release date: 13-10-17
- Language: English
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£30.99 or free with trial. Auto-renews at £8.99/month after trial. See eligibility.
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Whiplash
- How to Survive Our Faster Future
- By: Joi Ito, Jeff Howe
- Narrated by: James Foster
- Length: 7 hrs and 48 mins
- Unabridged
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Today, not only is everything digital getting faster, cheaper, and smaller at an exponential rate, we also have the Internet. When these two revolutions - one in technology and the other in communications - joined, an explosive force was unleashed that changed the very nature of innovation. And with any change, we have seen many strategic blunders and extraordinary learning curves along the way.
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Whiplash
- How to Survive Our Faster Future
- Narrated by: James Foster
- Length: 7 hrs and 48 mins
- Release date: 06-12-16
- Language: English
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£18.99 or free with trial. Auto-renews at £8.99/month after trial. See eligibility.
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How to Become CEO
- The Rules for Rising to the Top of Any Organization
- By: Jeffrey J. Fox
- Narrated by: Jeffrey J. Fox
- Length: 1 hr and 36 mins
- Unabridged
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How does one become a CEO? Many people know they want to climb the corporate ladder, but don't have a clue about how to ascend that ladder without losing their grip. In this insightful, controversial program, Jeffrey J. Fox offers solid, practical advice and recommendations on how to fulfill your ambition to better yourself, to be a contributor, to make a difference, to grow professionally, and to be more successful.
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A Good Book for an employee wanting to be the boss
- By Christian M on 07-05-11
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How to Become CEO
- The Rules for Rising to the Top of Any Organization
- Narrated by: Jeffrey J. Fox
- Length: 1 hr and 36 mins
- Release date: 22-01-04
- Language: English
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£4.99 or free with trial. Auto-renews at £8.99/month after trial. See eligibility.
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Philanthropy Revolution
- How to Inspire Donors, Build Relationships and Make a Difference
- By: Lisa Greer, Larissa Kostoff
- Narrated by: Sarah Borges
- Length: 7 hrs and 33 mins
- Unabridged
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Philanthropy Revolution is the audiobook all fundraisers, nonprofits and donors should be using to create trusting, authentic partnerships that can be sustained long-term. Philanthropy is changing dramatically, and it needs nothing short of an intervention to succeed. In this audiobook, Lisa Greer shows us how to 'save giving' by providing a clear path to success. With her help, the nonprofit world will see its donors energized, its charities better supported and its impact increased, all while building a more honest philanthropic culture.
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Philanthropy Revolution
- How to Inspire Donors, Build Relationships and Make a Difference
- Narrated by: Sarah Borges
- Length: 7 hrs and 33 mins
- Release date: 08-09-20
- Language: English
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£12.99 or free with trial. Auto-renews at £8.99/month after trial. See eligibility.
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The Ladies Book of Etiquette
- By: Florence Hartley
- Narrated by: M. Alexandria Steeves
- Length: 11 hrs and 9 mins
- Unabridged
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Politeness, founded upon such a rule, becomes the expression, in graceful manner, of social virtues. The spirit of politeness consists in a certain attention to forms and ceremonies, which are meant both to please others and ourselves, and to make others pleased with us; a still clearer definition may be given by saying that politeness is goodness of heart put into daily practice; there can be no true politeness without kindness, purity, singleness of heart, and sensibility
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The Ladies Book of Etiquette
- Narrated by: M. Alexandria Steeves
- Length: 11 hrs and 9 mins
- Release date: 20-11-23
- Language: English
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£18.99 or free with trial. Auto-renews at £8.99/month after trial. See eligibility.
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How to Become Insult-Proof
- 23 Quick-Witted Strategies for Mastering the Art of Shrugging It Off: The Ultimate Guide to Handling Criticism
- By: Joseph Cuddy
- Narrated by: Jordan Chambers
- Length: 1 hr and 34 mins
- Unabridged
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This book masterfully guides you through the art of navigating the often turbulent waters of social interactions with wit, grace, and an unshakeable sense of self. This isn't just a book; it's a witty companion in your journey towards developing an armor so refined, insults don't just bounce off—they transform into opportunities for growth, laughter, and connection.
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How to Become Insult-Proof
- 23 Quick-Witted Strategies for Mastering the Art of Shrugging It Off: The Ultimate Guide to Handling Criticism
- Narrated by: Jordan Chambers
- Length: 1 hr and 34 mins
- Release date: 28-02-24
- Language: English
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£6.99 or free with trial. Auto-renews at £8.99/month after trial. See eligibility.
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How to Be a Lady Revised and Expanded
- A Contemporary Guide to Common Courtesy
- By: Candace Simpson-Giles
- Narrated by: Mimi Black
- Length: 2 hrs and 10 mins
- Unabridged
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Of all the women you know, how many of them would you describe as "a lady"? Naturally, you know women who are kind and intelligent, witty and resourceful; but a lady is an altogether different variety of female. She's mindful of the effect she has on those around her, and she's careful not to let her words or appearance betray her true intentions. How to Be a Lady is a charming reminder of what it takes to be an exemplary woman - someone who knows how to breeze through an awkward conversation with poise, or delicately sidestep the beauty salon gossip.
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How to Be a Lady Revised and Expanded
- A Contemporary Guide to Common Courtesy
- Narrated by: Mimi Black
- Series: The GentleManners Series
- Length: 2 hrs and 10 mins
- Release date: 15-10-19
- Language: English
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£7.99 or free with trial. Auto-renews at £8.99/month after trial. See eligibility.
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I'm Not Yelling
- A Black Woman’s Guide to Navigating the Workplace
- By: Elizabeth Leiba
- Narrated by: Zoleka Vundla
- Length: 6 hrs and 16 mins
- Unabridged
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I'm Not Yelling is part strategy for savvy black business women navigating a predominantly white corporate America and part vessel empowering black women to find their voices in toxic work environments and be successful business women. Statistical and anecdotal evidence guide the way. Explore the data and hear the accounts of Black women in business who face, work through, and rise above workplace discrimination. Finding your voice as women entrepreneurs. Successful business women use their voice to become strong Black leaders who instill positive change in the workplace culture.
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I’m not yelling
- By Amazon Customer on 11-01-24
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I'm Not Yelling
- A Black Woman’s Guide to Navigating the Workplace
- Narrated by: Zoleka Vundla
- Length: 6 hrs and 16 mins
- Release date: 28-03-23
- Language: English
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£12.99 or free with trial. Auto-renews at £8.99/month after trial. See eligibility.
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How to Work in Denmark: Updated Edition
- Tips on Finding a Job in Denmark, Succeeding in Danish Working Culture, and Understanding Your Danish Boss
- By: Kay Xander Mellish
- Narrated by: Kay Xander Mellish
- Length: 3 hrs and 3 mins
- Unabridged
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The classic guide for people who want to work in Denmark or work with Danes, from the author of the long-running "How to Live in Denmark" podcast. Denmark is a great place to work...if you know the unwritten rules of Danish business culture. Kay Xander Mellish, an American who has been living and working in Denmark for more than 20 years, knows them well. If you're thinking of moving to Denmark to work, this audiobook is a great place to start. It has tips on job hunting in Denmark, how to find job opportunities in Denmark before you ever leave home, and how to ace a Danish job interview.
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How to Work in Denmark: Updated Edition
- Tips on Finding a Job in Denmark, Succeeding in Danish Working Culture, and Understanding Your Danish Boss
- Narrated by: Kay Xander Mellish
- Length: 3 hrs and 3 mins
- Release date: 26-06-24
- Language: English
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£11.99 or free with trial. Auto-renews at £8.99/month after trial. See eligibility.
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Time Management: Perfecting the Lifestyle Called Punctuality: Become Time-Conscious Before It's Too Late
- By: Jeremy Bolton
- Narrated by: Jason R. Gray
- Length: 1 hr and 20 mins
- Unabridged
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In this new audiobook, Time Management: Perfecting the Lifestyle Called Punctuality, you will learn some of the reasons why we are often late, how to effectively deal with the problem, and plenty of advice and strategy to cut down on the instances of it.
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Time Management: Perfecting the Lifestyle Called Punctuality: Become Time-Conscious Before It's Too Late
- Narrated by: Jason R. Gray
- Length: 1 hr and 20 mins
- Release date: 18-09-18
- Language: English
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£6.99 or free with trial. Auto-renews at £8.99/month after trial. See eligibility.
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Japan Travel Guide
- Seasonal Secrets, Rural Wonders, Hidden Gems and Forgotten Histories for the Perfect Adventures
- By: Shigeko Ota
- Narrated by: Wahyu Wardhani
- Length: 5 hrs and 56 mins
- Unabridged
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Embark on an extraordinary journey through Japan's hidden wonders with this comprehensive travel guide audiobook. Whether you're a first-time visitor or a seasoned traveler, discover the authentic heart of Japan beyond the tourist trails. From secret cherry blossom viewing spots to forgotten mountain temples, this guide reveals Japan's best-kept secrets across all four seasons. Explore ancient post towns, connect with local artisans, and uncover stories that most travelers never hear.
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Japan Travel Guide
- Seasonal Secrets, Rural Wonders, Hidden Gems and Forgotten Histories for the Perfect Adventures
- Narrated by: Wahyu Wardhani
- Length: 5 hrs and 56 mins
- Release date: 28-04-25
- Language: English
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£14.99 or free with trial. Auto-renews at £8.99/month after trial. See eligibility.
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The Modern Trusted Advisor
- Best Practices for High Value Executive Consultation
- By: Nancy MacKay, Alan Weiss
- Narrated by: Xifeng Brooks
- Length: 3 hrs and 54 mins
- Unabridged
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The best and the brightest use advisors and experts. Whether in business, sports, entertainment, academia, or politics—expert help is a fundamental enabler of success. That means that the demand for expert advice will grow and the competition will increase for such help. This isn't a matter of "certificates" and "universities," it's a matter of specific skill and behavioral sets that create a trusting bond and reliance. Trusted advisors are beyond coaches—they are comprehensive resources and supporters.
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The Modern Trusted Advisor
- Best Practices for High Value Executive Consultation
- Narrated by: Xifeng Brooks
- Length: 3 hrs and 54 mins
- Release date: 11-10-22
- Language: English
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£10.99 or free with trial. Auto-renews at £8.99/month after trial. See eligibility.
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Consider This My Resignation
- A How to Guide to Leaving Your Job with Professionalism and Happiness
- By: Manny Sullivan
- Narrated by: Katrina Medina
- Length: 3 hrs and 7 mins
- Unabridged
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We all need money, but when push comes to shove, sometimes it's time to dust off your hands, throw your arms up in the air and say "I'm out!" Consider this my Resignation is an audiobook tailored to helping to anyone working the nine-to-five or the graveyard learn the proper etiquette to leaving your job and without any harsh feelings.
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Embrace the Power Within
- By Hans Carbonell on 24-07-23
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Consider This My Resignation
- A How to Guide to Leaving Your Job with Professionalism and Happiness
- Narrated by: Katrina Medina
- Length: 3 hrs and 7 mins
- Release date: 29-03-22
- Language: English
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£11.99 or free with trial. Auto-renews at £8.99/month after trial. See eligibility.
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China - Culture Smart!
- The Essential Guide to Customs & Culture
- By: Kathy Flower, Indre Balcikonyte-Huang
- Narrated by: Charles Armstrong
- Length: 3 hrs and 41 mins
- Unabridged
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For thousands of years, the Chinese believed that they had created a perfect social system based on Confucian values and tempered by the Mandate of Heaven. Dynasties came and went, but the essence of being Chinese remained essentially unchanged until the 20th century. Since then, change has taken place in Chinese society at an unprecedented speed: the country experienced the turmoil of civil war and revolution and then emerged on to the world stage as a global superpower.
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China - Culture Smart!
- The Essential Guide to Customs & Culture
- Narrated by: Charles Armstrong
- Length: 3 hrs and 41 mins
- Release date: 04-03-21
- Language: English
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£30.99 or free with trial. Auto-renews at £8.99/month after trial. See eligibility.
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Netherlands - Culture Smart!
- The Essential Guide to Customs & Culture
- By: Sheryl Buckland
- Narrated by: Charles Armstrong
- Length: 3 hrs and 12 mins
- Unabridged
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Taking listeners beyond the stereotypical images of windmills, clogs, and tulips, this audio guide helps visitors understand the complex layers of identity in this small, densely populated country on Europe's northwestern seaboard. With roots as a maritime nation that built a network for transportation, defense, and trade, the Netherlands of today is still a prime economic hub of Europe. The Netherlands is also famous for its liberal attitudes, recently challenged by high levels of immigration, and is home to an intelligent, cosmopolitan, enterprising, tolerant, and modest people.
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Netherlands - Culture Smart!
- The Essential Guide to Customs & Culture
- Narrated by: Charles Armstrong
- Length: 3 hrs and 12 mins
- Release date: 10-03-20
- Language: English
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£30.99 or free with trial. Auto-renews at £8.99/month after trial. See eligibility.
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Mastering Civility
- A Manifesto for the Workplace
- By: Christine Porath
- Narrated by: Coleen Marlo
- Length: 5 hrs and 15 mins
- Unabridged
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In Mastering Civility, Christine Porath shows how people can enhance their influence and effectiveness with civility. Combining scientific research with fascinating evidence from popular culture and fields such as neuroscience, medicine, and psychology, this audiobook provides managers and employers with a much-needed wake-up call, while also reminding them of what they can do right now to improve the quality of their workplaces.
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useful for workplaces
- By Sonia on 27-05-24
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Mastering Civility
- A Manifesto for the Workplace
- Narrated by: Coleen Marlo
- Length: 5 hrs and 15 mins
- Release date: 27-12-16
- Language: English
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£12.99 or free with trial. Auto-renews at £8.99/month after trial. See eligibility.
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