When It’s Time to “Fire” a Client, Protect Yourself at All Times. cover art

When It’s Time to “Fire” a Client, Protect Yourself at All Times.

When It’s Time to “Fire” a Client, Protect Yourself at All Times.

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 What happens when a relationship with a client goes sour? When, and how, can you “fire” a client, and how can you avoid getting to that point? Guest Michael LeBoff is a veteran litigator who has worked with a variety of clients over his 25-year career. Sometimes, LeBoff explains, it’s simply a matter of communication, payments, or clients who are frustrated with the legal system. The system is complicated, cases take time, and costs may surprise unprepared clients. A lot of this is about managing client expectations, but there are times when, despite all efforts, things simply don’t work out. In sticky situations, it helps if you’ve documented everything in writing. That includes your strategy, desired outcomes, and, yes, costs. And if a case is held up in a court calendar, communicate. Let the client know you’re still on the case and here’s what’s going on. But despite all efforts, lawyers do occasionally need to “fire” a client. Many times, whether it’s over slow payments or even times when clients push their attorneys to behave unethically. Nobody works for free, and nobody should feel pressured to break the law or behave unethically. When a lawyer does withdraw from a case, there are complications, ethical considerations, and Bar requirements. LeBoff explains some best practices, how to protect yourself, and how to avoid minefields. RESOURCES: ABA Rule 1.16: Declining or Terminating Representation American Bar Association American Bar Association Litigation Section
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