Learn how to build, staff, and scale behavioral health call centers with empathy, smart tech, and trust-driven marketing that turns leads into lasting outcomes.

Discover how Halo by CM.com automates support, boosts CX, and protects data—AI agents built for scale, ethics, and results without code.

• (00:00:00) - A AI Agent
• (00:01:27) - What is an AI Agent?
• (00:06:38) - What are some of the key components that make an AI agent effective
• (00:07:48) - Will AI Enable More Human Approvals for Travel?
• (00:09:33) - What are some of the common misconceptions about AI Agents?
• (00:11:45) - What Inspired the Development of Halo?
• (00:14:11) - How Halo Works: Integrating with Business Systems
• (00:19:50) - Do you provide support for Halo?
• (00:22:57) - AI Agents Improve Customer Service
• (00:28:22) - What are some of the challenges a business might face during the initial
• (00:31:18) - How AI Agents Can Help Your Marketing
• (00:35:06) - Cognitive Agents: The Future of Business
• (00:39:06) - Ethical Considerations for AI Agents
• (00:45:27) - A Day in the Life of Agentic AI

Discover leadership lessons, content marketing insights, and AI’s role in marketing with Joanna Track from Good Eggs and Co. Tips for agencies and brand storytelling.

• (00:00:00) - Interview
• (00:01:26) - How Good Eggs and Company Went From Start to
• (00:06:23) - Startup Marketing: The Challenges
• (00:08:44) - In the Elevator With a Startup
• (00:10:33) - Employee Experience: Fully Remote
• (00:12:48) - How Do You Build a Content Strategy?
• (00:16:38) - What are some of the common strategic mistakes companies make in content marketing
• (00:18:47) - How To Build SEO-Driven Content
• (00:21:06) - How to TUTORIALize Content across Channels
• (00:22:46) - How to Plan and Manage Your Content
• (00:24:06) - How Did You Build Your Team?
• (00:27:36) - What Is It That Makes a Content Creator So Special?
• (00:28:40) - How to manage workflow and communication with a remote staff?
• (00:29:52) - Does Your Clients Have Direct Contact With Your Team?
• (00:31:53) - How To Keep The Remote Team Together
• (00:34:40) - Leadership in Content Marketing
• (00:36:10) - Content Marketing
• (00:38:52) - What's The Future of Marketing Channels?
• (00:41:44) - Startups and the future of marketing
• (00:46:20) - Want to talk business on the Street? Here ya come