In this episode of the Quick Lube Expert Podcast, M. Kevin Davis welcomes Alfonso Vila, Senior Training Manager at Oil Changers, to explore the vital role of training in the quick lube industry. Alfonso shares his journey from a novice technician to a senior leadership role, highlighting the transformative power of consistent and intentional training.

Together, they discuss:

• The foundational importance of training for any business, regardless of size.
• How standardized operating procedures (SOPs) create consistency, improve efficiency, and enhance customer satisfaction.
• The measurable benefits of training, including reduced warranty claims, increased ticket averages, and faster bay times.
• How investing in team development fosters leadership growth and creates freedom for managers and owners.

If you're planning for 2025, this episode will inspire you to prioritize training as a key to strengthening and growing your business. Learn practical strategies to build a well-trained team that ensures consistency, drives results, and empowers everyone to succeed.

For more information and updates, follow us on social media and subscribe to the podcast.

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To learn more about how Quick Lube Expert can help you, visit: https://www.quicklubeexpert.com

To learn more about what M. Kevin Davis has to offer, visit: https://www.mkevindavis.com

Get your copy of the Quick Lube Expert Book on Amazon: (CLICK HERE to buy the Book)

To learn more about Cinch and redeem your FREE Offer: https://cinch.io/qle/

In this episode of the Quick Lube Expert Podcast, M. Kevin Davis is joined by Bradley Horner, a seasoned coach, entrepreneur, and fellow Ziglar-certified professional. Together, they discuss practical strategies for goal setting and achievement as we wrap up 2024 and look forward to making 2025 the best year yet.

Bradley shares insights from his personal journey, including his transition from humble beginnings to entrepreneurial success, the importance of identifying your "why," and his step-by-step method for turning dreams into actionable goals. From the “Be, Do, Have” framework to asking the right questions, this conversation is packed with actionable advice to help you achieve clarity and purpose in every area of life.

For more information and updates, follow us on social media and subscribe to the podcast.

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To learn more about how Quick Lube Expert can help you, visit: https://www.quicklubeexpert.com

To learn more about how Bradley Horner can help you visit his website: bradleyhorner.com

To learn more about what M. Kevin Davis has to offer, visit: https://www.mkevindavis.com

Get your copy of the Quick Lube Expert Book on Amazon: (CLICK HERE to buy the Book)

To learn more about Cinch and redeem your Offer: https://cinch.io/qle/

In this episode of the Quick Lube Expert Podcast, host M. Kevin Davis sits down with Chris Lawson, founder of Technician Find, to tackle one of the most pressing challenges in the automotive industry—finding and retaining top-tier technicians. Chris shares his proven strategies for consistently attracting high-quality candidates, even in a competitive market.

Key Takeaways:

• The Technician Attraction Formula: Chris outlines the three key elements for hiring success—compelling ads, targeted outreach, and exceptional follow-up.
• Respect, Growth, and Compensation: Learn why these three pillars are critical to creating a workplace where employees want to stay.
• Culture Matters: Discover how fostering a positive and engaging work environment can make your shop a top choice for technicians.
• The Social Media Advantage: Why platforms like Facebook and Instagram remain effective tools for recruiting talent in today's market.

Chris also shares actionable insights on crafting effective job postings, understanding technician motivations, and tracking key performance indicators (KPIs) to refine your hiring process.

If you're struggling to find the right team members or want to future-proof your hiring strategy, this episode is packed with valuable advice you can implement right away.

Tune in to learn how to position your shop as the go-to workplace for talented technicians!

For more information and updates, follow us on social media and subscribe to the podcast.

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To learn more about how Quick Lube Expert can help you, visit: https://www.quicklubeexpert.com

Connect with Chris Lawson: Website: Technician Find

To learn more about what M. Kevin Davis has to offer, visit: https://www.mkevindavis.com

Get your copy of the Quick Lube Expert Book on Amazon: (CLICK HERE to buy the Book)

To learn more about Cinch and redeem your Gift Card Offer: https://cinch.io/qle/

In this special Thanksgiving episode of the Quick Lube Expert Podcast, host M. Kevin Davis reflects on the transformative power of thankfulness and its ripple effect on personal, workplace, and customer relationships. Discover how small, intentional acts of gratitude can inspire positivity, strengthen connections, and drive success in your business and life.

This Thanksgiving, start your own ripple effect of thankfulness. Whether it’s a kind word to a teammate, a note to a customer, or reflecting on your blessings, these small actions can create lasting positive change in your life and business.

Wishing you a Happy Thanksgiving from the Quick Lube Expert Podcast!

For more information and updates, follow us on social media and subscribe to the podcast.

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To learn more about how Quick Lube Expert can help you, visit: https://www.quicklubeexpert.com

To learn more about what M. Kevin Davis has to offer, visit: https://www.mkevindavis.com

Get your copy of the Quick Lube Expert Book on Amazon: (CLICK HERE to buy the Book)

To learn more about Cinch and redeem your Offer: https://cinch.io/qle/

In this episode of the Quick Lube Expert Podcast, M. Kevin Davis recaps the highlights from his recent webinar sponsored by Cinch, where he explored the transformative power of culture in the quick lube industry. Whether you’re an owner, manager, or team member, this episode will show you how building a strong, intentional culture can solve some of the biggest challenges in the business—attracting and keeping top talent, increasing profitability, and creating a sustainable operation that thrives even in your absence.

You’ll walk away with actionable insights you can implement immediately to shape a positive culture, no matter your role. Don’t miss these practical strategies and golden nuggets from one of the most impactful webinars of the year!

For more information and updates, follow us on social media and subscribe to the podcast.

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To learn more about how Quick Lube Expert can help you, visit: https://www.quicklubeexpert.com

To learn more about what M. Kevin Davis has to offer, visit: https://www.mkevindavis.com

Get your copy of the Quick Lube Expert Book on Amazon: (CLICK HERE to buy the Book)

To learn more about Cinch and redeem your Gift Card Offer: https://cinch.io/qle/

On this episode of the Quick Lube Expert Podcast, host Kevin Davis and guest David Boyd from Inbound, Inc., dive into the art of phone communication—a skill that’s too often overlooked but incredibly powerful. They discuss why answering the phone well is critical in the quick lube industry and share practical strategies for making a lasting impression on every call. David, a communication expert, unpacks key elements such as timing, tone, and active listening, giving listeners actionable insights to train their teams and enhance customer experience. You’ll also learn how to handle common questions like pricing inquiries in a way that builds value and keeps customers engaged. Whether you’re running one shop or a franchise, this episode is loaded with wisdom to help you transform each call into an opportunity to grow and retain loyal customers.

Tune in to discover how a few tweaks to your phone process can boost business, improve customer satisfaction, and help you outshine the competition.

For more information and updates, follow us on social media and subscribe to the podcast.

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David Boyd, founder of Inbound, Inc., specializes in enhancing business communication within the automotive aftermarket industry. To learn more about his services or to schedule a consultation, visit callinbound.com.

To learn more about how Quick Lube Expert can help you, visit: https://www.quicklubeexpert.com

To learn more about what M. Kevin Davis has to offer, visit: https://www.mkevindavis.com

Get your copy of the Quick Lube Expert Book on Amazon: (CLICK HERE to buy the Book)

To learn more about Cinch and redeem your Gift Card Offer: https://cinch.io/qle/

In this episode of the Quick Lube Expert Podcast, Kevin Davis welcomes Ellie Pentland from Throttle Muscle, a leader with 24 years of experience in the automotive industry. Together, they dive deep into the art and science of exceptional customer service in quick lubes, sharing practical tips to elevate guest experiences, foster loyalty, and build trust that lasts. Ellie explains how to move beyond transactional interactions and create relational connections that keep customers coming back. Learn how to exceed guest expectations, build rapport, and engage customers through clear communication, genuine kindness, and a commitment to service.

Whether you’re an owner, manager, or technician, tune in for actionable strategies to create memorable experiences that stand out.

For more information and updates, follow us on social media and subscribe to the podcast.

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To learn more about how Quick Lube Expert can help you, visit: https://www.quicklubeexpert.com

To learn more about what M. Kevin Davis has to offer, visit: https://www.mkevindavis.com

Get your copy of the Quick Lube Expert Book on Amazon: (CLICK HERE to buy the Book)

To learn more about Cinch and redeem your Gift Card Offer: https://cinch.io/qle/

In this episode of the Quick Lube Expert Podcast, host M. Kevin Davis welcomes back Tyson Daniels from Grease Monkey. Tyson shares insights from his decade of experience as a franchise owner, offering valuable perspectives on the quick lube industry’s challenges and growth opportunities. Together, they dive into key topics, including how to navigate the challenges of acquiring new locations, the importance of investing in team training, and innovative marketing tactics to attract customers. Tyson also emphasizes the power of implementing an operating system, such as EOS (Entrepreneurial Operating System), to structure and scale a business effectively.

Listen in to discover how operators can stay agile, optimize operations, and enhance customer experience in an evolving market. Whether you're new to the quick lube business or a seasoned operator, Tyson’s practical tips and Kevin’s real-world wisdom offer actionable steps to help strengthen, grow, and find more freedom in your business.

For more information and updates, follow us on social media and subscribe to the podcast.

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To learn more about how Quick Lube Expert can help you, visit: https://www.quicklubeexpert.com

To learn more about what M. Kevin Davis has to offer, visit: https://www.mkevindavis.com

Get your copy of the Quick Lube Expert Book on Amazon: (CLICK HERE to buy the Book)

To learn more about Cinch and redeem your Gift Card Offer: https://cinch.io/qle/