In this episode of The Product Experience, Lily and Randy sit down with Moshe Mikanovsky—product coach, educator, and host of the Product for Product podcast—to explore what makes an effective product management toolkit. From identifying the real problems in your workflow to choosing and implementing tools that stick, Moshe outlines a pragmatic, user-centric approach to tool selection.

Chapters:
2:59 – From Engineering to Product Management
5:25 – Why Choosing Tools is Hard
8:11 – Elements of a Product Stack
10:49 – From Roadmaps to Analytics
14:01 – A Framework for Selecting Tools
18:01 – Comparing Tools Beyond Features
21:18 – Test and Validate Your Tool Choices
26:01 – Why Implementation is Critical
28:04 – What’s Changing in Product Tools
29:26 – AI and the Future of Product Management
32:01 – Keeping Your Stack Modern
34:29 – Making the Case for Budget & ROI
37:23 – When ROI Forces a Change
38:45 – Final Thoughts & Listener Call to Action

Featured Links: Follow Moshe on LinkedIn | Moshe's Product Manager Toolkit |

Our Hosts
Lily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath.

Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

Transformations are hard, and too often, they fail to deliver on their promise. In this episode of The Product Experience, Lily and Randy speak with Jen Swanson, CEO of Tuckpoint Advisory Group, to unpack why transformation initiatives falter and what it truly takes to succeed.

Key Takeaways
— Transformation requires intentionality: Real transformation isn't accidental or surface-level; it must be deliberate, comprehensive, and backed by leadership.
— Avoid ‘transformation theatre’: Pretending to change—without restructuring ownership, processes, or collaboration—is worse than doing nothing at all.
— Start with honest orientation: Knowing your starting point is essential before plotting a path forward.
— Executive involvement is non-negotiable: Transformations can’t be delegated. Leadership must model the change and communicate relentlessly.
— Product-led is about mindset, not just teams: Everyone should operate within the product model, but not all need to be on product teams.
— Pace matters: Organisations must assess their capacity for change and determine the right balance between ambition and sustainability.
— Give grace for the learning curve: People need space to be bad at new things before they get good—psychological safety is essential.

Chapters
0:00 – Introduction & the myth of sneaky transformations
1:01 – Jen’s background and path into product
2:53 – What transformation really means
5:53 – Defining honest orientation
8:00 – What is transformation theatre?
12:09 – When real change feels fake
13:04 – The importance of executive commitment
16:04 – Why transformations fail
19:11 – Common catalysts for transformation
22:06 – Product-led vs product thinking
25:00 – Who’s in the op

Our Hosts
Lily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath.

Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

What does it mean to build world-class products in the age of AI? In this episode, Randy Silver talks to Ezinne and Oji Udezue, co-authors of Building Rocketships, a playbook for building high-growth companies in today’s fast-evolving tech landscape. Together, they unpack what product looks like now, how AI changes collaboration, and why ambition, clarity, and disciplined execution matter more than ever.

Key takeaways
— Building world-class products starts with clear ambition and choosing big, meaningful problems
— AI isn't replacing PMs, it's changing the way product work gets done—especially in how we collaborate
— Vibe coding enables faster iteration and clearer communication through prototyping in code
— The product manager’s job is to lead teams and help the organisation build the right thing, not just anything
— Clarity, focus, and leadership buy-in are essential to successful transformation, even in legacy organisations
— Product teams need to shift from writing specs to orchestrating systems that drive customer and business outcomes
— Every product person should master the full arc: solving today's problems, helping customers succeed, and spotting future opportunities

Chapters
0:00 The "should PMs code?" debate
1:54 First product roles and how the book came to life
4:49 The mission behind Building Rocketships
7:13 Why the book is for leaders and their partners
10:01 Differences between world-class teams and everyone else
13:35 What ambition really looks like
17:10 How clarity transforms legacy companies
23:10 AI, vibe coding, and the new spec: working prototypes
30:10 Redefining the product team’s role in the AI age
35:02 What skills PMs actually need to thrive now
42:54 The one mistake PMs can't afford to make

Featured Links: Follow Ezinne on LinkedIn | Follow Oji on LinkedIn | ProductMind | Buy their new book 'Building Rocketships: Product Management for High Growth Companies'

Our Hosts
Lily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath.

Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.