• The Modern Hotelier - Interviews with Hoteliers and Experts in Travel, Hospitality, Events & Food & Beverage

  • By: David Millili & Steve Carran
  • Podcast

The Modern Hotelier - Interviews with Hoteliers and Experts in Travel, Hospitality, Events & Food & Beverage

By: David Millili & Steve Carran
  • Summary

  • Each episode we discuss industry trends, talk about new technologies, and speak to industry experts. All so that you, The Modern Hotelier, can succeed in a new age of hospitality.
    David Millili & Steve Carran
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Episodes
  • #126: Modern Hotelier 2024 Wrap-Up | Highlights and Lessons Learned
    Dec 31 2024

    In this episode, the team reflects on an exceptional year for the Modern Hotelier podcast, which gained recognition as a top hospitality podcast and more than doubled its follower base across LinkedIn, YouTube, and Instagram.

    The hosts reminisce about attending key industry events like HITEC, ILC in Sausalito, and the Hospitality Show, sharing their favorite moments and interviews. They also discuss the biggest lessons learned over the year and express gratitude to their guests, sponsors, and followers, teasing exciting announcements for 2025.

    Happy Holidays and Merry Christmas from the Modern Hotelier team!

    Join the conversation on today's episode on The Modern Hotelier LinkedIn page
    The Modern Hotelier is produced, edited, and published by Make More Media


    Links:

    For full show notes head to: https://themodernhotelier.com/episode/126

    Follow on LinkedIn: https://www.linkedin.com/company/the-...

    Connect with Steve and David:
    Steve: https://www.linkedin.com/in/%F0%9F%8E...
    David: https://www.linkedin.com/in/david-mil...

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    5 mins
  • #125: The Value of Human Resources in Hospitality | with Alissa Partee
    Dec 17 2024

    Welcome to The Modern Hotelier, where hospitality meets innovation!

    In this episode, Steve Carran and David Millili sit down with Alissa Partee, Chief People Officer at Restaurant Technologies. Alissa brings over 15 years of HR expertise, sharing her journey from small-town Minnesota to leading people-first initiatives at an award-winning company. Discover how flexibility, empowerment, and a passion for hospitality drive success in an ever-changing industry.

    Key Topics Covered:

    • How Alissa’s upbringing and career shaped her passion for taking care of people?
    • The impact of three- and four-day workweeks on employee satisfaction and customer service.
    • The importance of seeking and acting on feedback from frontline employees.
    • Breaking down and measuring key factors to build a strong company culture.
    • How can the industry embrace flexibility and innovation to improve worker satisfaction?

    Tune in to this insightful conversation to learn how intentionality and adaptability create a thriving workplace culture!


    Join the conversation on today's episode on The Modern Hotelier LinkedIn page
    The Modern Hotelier is produced, edited, and published by Make More Media


    Links:
    Alissa on LinkedIn: https://www.linkedin.com/in/alissapartee/
    Restaurant Technologies: https://www.rti-inc.com/


    For full show notes head to: https://themodernhotelier.com/episode/125

    Follow on LinkedIn: https://www.linkedin.com/company/the-...

    Connect with Steve and David:
    Steve: https://www.linkedin.com/in/%F0%9F%8E...
    David: https://www.linkedin.com/in/david-mil...

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    41 mins
  • #124: Helping Hoteliers Monetize the Full 24 Experience | with Richard Valtr
    Dec 10 2024

    How is technology transforming the guest experience in hospitality today?

    In today's episode, hosts David Millili and Steve Carran sit down with visionary entrepreneur and founder of Mews, Richard Valtr. Dive into an inspiring conversation about transforming the guest experience, leveraging technology, and reimagining what it means to create memorable stays in the modern era. From Richard’s early days in hospitality to the bold innovations propelling Mews into industry leadership, this episode is packed with insights for hoteliers and tech enthusiasts alike.

    Learn how Mews is reshaping hospitality with AI, loyalty systems, and space-time monetization, and hear Richard’s thoughts on balancing human-first service with groundbreaking tech. Plus, Richard shares personal anecdotes, his favorite historical lessons, and his ambitious vision for the industry's future.


    Key Topics:

    • How Richard's upbringing in Prague and diverse educational background shaped his innovative perspective on hospitality.
    • The importance of aligning innovation with a deep understanding of human needs in hospitality.
    • The shift from heads-in-beds to a full 24-hour guest experience.
    • How AI is revolutionizing guest interactions, operational efficiency, and hotel productivity.
    • The importance of understanding guest journeys and preferences.
    • Predictions for the integration of AI in guest services and operations.

    Tune in for an engaging mix of hospitality trends, actionable takeaways, and Richard's passion for redefining what hotels can achieve. Whether you're a hospitality pro or just curious about what’s next, this episode is one you won’t want to miss!


    Sponsor spot:

    This episode is sponsored by Mews: https://www.mews.com/en


    Join the conversation on today's episode on The Modern Hotelier LinkedIn page
    The Modern Hotelier is produced, edited, and published by Make More Media


    Links:
    Richard on LinkedIn: https://www.linkedin.com/in/richard-valtr-79541410/

    Mews: https://www.mews.com/en


    For full show notes head to: https://themodernhotelier.com/episode/124

    Follow on LinkedIn: https://www.linkedin.com/company/the-...

    Connect with Steve and David:
    Steve: https://www.linkedin.com/in/%F0%9F%8E...
    David: https://www.linkedin.com/in/david-mil...

    Show More Show Less
    36 mins

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