With the increased risk in multifamily, properties need insurance coverage for property damage, liability claims, residents without proper insurance, increased movement with short-term leases, and more.

In this episode, Entrata’s Head of Insurance Wil Robertshaw is joined by Cardinal Group’s Sr. Director of Risk Management Chris Bidwell for a discussion about how insurance programs can mitigate risk, boost NOI, and create a better experience for residents.

They’ll discuss:

• Common blind spots in insurance coverage
• The three pillars of risk mitigation
• Balancing protection with the resident experience
• How forward-thinking operators are staying protected and profitable

What drives Gen Z’s rental decisions in today’s financial climate? In this episode, Entrata President Chase Harrington and industry expert Virginia Love unpack insights from a January 2025 survey conducted with Qualtrics, featuring over 2,000 U.S. renters. They dive into Gen Z’s reasons for renting, the challenges they face in pursuing homeownership, what they prioritize when choosing a rental, and how technology is shaping their rental journey. Tune in for a data-driven look at the next generation of renters and what it means for the future of housing.

Looking to optimize your pricing and leasing strategies? Join Entrata’s VP of Sales Nick Miller, Industry Principal Amy Roos, and Data Science Manager Mattie Langford as they discuss how revenue intelligence uses machine learning to provide actionable insights—allowing property managers to set the most profitable rates and predict renewal likelihoods.

They’ll discuss best approaches to revenue management, how revenue intelligence can enhance innovation and insights, ways revenue intelligence continues to expand upon its capabilities, and how to choose the right revenue intelligence tools

As the multifamily industry evolves, so do the marketing strategies and customer experiences that accompany it. Laurel Zacher, Founder & CEO at LZ Strategic, joins Entrata’s Virginia Love to discuss the shift from traditional marketing to a “help-first” philosophy in the multifamily space, the importance of personal connections for better retention and referrals, and the role of technology in enhancing the leasing experience. Join them as they share ideas on creating authentic marketing content, balancing positivity with transparency, and gathering feedback in innovative ways.

Is AI the key to multifamily NOI growth? Entrata partnered with Qualtrics and surveyed 300 multifamily executives to learn about their opinions on AI and its impact on NOI. Join Entrata President Chase Harrington along with CTO Jason Taylor as they dig into the results.

They’ll discuss: AI adoption in the multifamily industry, including benefits and best practices, top strategies for driving NOI growth and operational efficiency, and how to achieve autonomous property management.

As technology rapidly advances and resident expectations evolve, the challenge of identifying and nurturing high-potential talent becomes even more critical. Erica White, SVP of Technology & Strategic Initiatives at Article Student Living, joins Entrata’s Amanda Fumo to explore how a technology-focused culture combines with problem solving and adaptability for developing the next wave of leaders, and how mentorship and innovation are fostering growth at Article.

Loyalty programs have been a key strategy for customer retention across industries for decades—and now, they’re making an impact in the multifamily industry. In this episode, Entrata’s Industry Principal of Resident Services Alex Buchanan is joined by Sr. Product Manager Britton Pederson to discuss how resident rewards programs are boosting resident retention and reducing property costs.

They’ll talk about: The benefits and challenges of loyalty programs in multifamily, how to recognize a successful resident rewards program, and best practices for implementing a rewards program that works for your properties.

Discover how rent reporting is becoming essential for multifamily properties and how it can benefit both you and your residents. In this episode, Entrata’s Industry Principal of Resident Services, Alex Buchanan, is joined by Manager of Customer Success, Alyssa Schroeder, to discuss new rent reporting laws and how they can help residents build credit, encourage on-time payments, enhance a property’s competitive advantage, and improve financial stability for properties and residents alike.