In the ever-evolving landscape of agency operations, mastering process documentation is not just a task—it's a strategy for success.

Galen Low is joined by Alyson Caffrey (Co-founder of Operations Agency), Gray Mackenzie (Co-founder of ZenPilot), and Brian Kessman (Founder of Lodestar Agency Consulting) to explore how agencies can transform their workflows through strategic process documentation and innovation.

Resources from this episode:

• Join DPM Membership
• Subscribe to the newsletter to get our latest articles and podcasts
• Connect with Alyson, Brian, and Gray on LinkedIn
• Check out ZenPilot, Operations Agency, and Lodestar Agency Consulting

In the fast-paced world of digital project management, the strategic alignment of projects with organizational goals is crucial.

Galen Low is joined by Stephanie Best—Managing Director at Greannmhar—to dive deep into how project teams can truly grasp their strategic purpose and avoid the proverbial "game of telephone" that often dilutes project vision from inception to delivery.

Resources from this episode:

• Join DPM Membership
• Subscribe to the newsletter to get our latest articles and podcasts
• Connect with Stephanie on LinkedIn
• Check out Greannmhar

In today's rapidly changing work environment, the importance of team performance cannot be overstated. Whether you're leading a team in a bustling agency or navigating challenges in a large organization, team dysfunction can be a silent killer.

Galen Low is joined by Greg Storey and Brett Harned—Co-Founders of Same Team Partners—to delve into the nuances of team dysfunction and explore strategies to overcome it.

Resources from this episode:

• Join DPM Membership
• Subscribe to the newsletter to get our latest articles and podcasts
• Connect with Brett and Greg on LinkedIn
• Check out Same Team Partners
• Download Your Team Work, Reimagined playbook
• Sign up for Brett & Greg's free webinar on Tuesday, December 12th at 12 pm ET