Ever wonder why so many promising tech pilots never make it past the starting line? In this episode, Sid chats with Jonathan Alexander about breaking free from “pilot purgatory” and actually scaling innovation. From cavemen pushing carts with square wheels to global rollouts of cutting-edge solutions, Jonathan brings stories, strategy, and wisdom about how to get things done in a giant enterprise. They dive into building business cases that don’t flop, why change management beats the perfect tech stack, and how to avoid getting stuck with great ideas that go nowhere.

Leading complex IT systems in a major city demands more than technical know-how—it requires a shift from individual success to team achievement. Summer Xiao, Deputy CIO of Houston, shares her journey from "I" to "we," discussing the crucial transition from "doer" to "facilitator," the importance of shared ownership in large projects, and how team performance reflects directly on leadership.

State University Systems are frequently impacted by state legislation- from funding to rules, policies, and everything in between. Universities typically operate with streamlined (slim) budgets, busy staff, and with lots of focus on serving students and research. Legislators are similarly busy and concerned with many things across the state, not just the university system. Proposals and draft legislation impact the universities, but lots of content, lots of drafts, and a short legislative cycle make it very time consuming for the university to find all the legislative content that impacts them, and then decide how to best to collaborate. Ryan Jockers and the NDUS team utilized AI to drastically reduce this burden, cutting the time to insight from weeks to minutes. LegiTrack, their system, is just the start!

You might hear "NDSU" instead of "NDUS" a few times during the episode. Apologies for the slip of the tongue! We're still talking about the North Dakota University System throughout.