• Tenant Satisfaction Measures: One Year On

  • Mar 11 2025
  • Length: 59 mins
  • Podcast

Tenant Satisfaction Measures: One Year On

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  • Summary

  • Join us for a lively and insightful discussion on Tenant Satisfaction Measures (TSMs) with Kate Dodsworth, Chief of Regulatory Engagement for The Regulator of Social Housing.

    In this episode, we explore best practices, key findings from the first year of implementation and early metrics for year two.

    Kate also addresses a wide range of questions from industry professionals and tenants, providing valuable insights into the challenges and opportunities surrounding TSMs.

    Whether you're a housing provider, a tenant or simply interested in the future of social housing, this episode offers a comprehensive overview of the TSM landscape.

    Tune in to gain a deeper understanding of how TSMs are shaping the sector and driving improvements in tenant satisfaction.

    Massive thanks to Alertacall Ltd for sponsoring the Round Table. Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award winning human contact and they make these important conversations possible.
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