• Syncing with ServiceNow: Employee onboarding for better engagement and retention from Day 1

  • Jul 19 2024
  • Length: 27 mins
  • Podcast

Syncing with ServiceNow: Employee onboarding for better engagement and retention from Day 1

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  • Summary

  • Only 52% of workers felt satisfied with their latest employee onboarding experience, according to a Paychex survey. That means just under half of new hires are dissatisfied and feel unprepared to start their new jobs.

    Nearly 40% of survey respondents found onboarding clear, 32% said it was confusing, and 22% said it was disorganized. Four out of five (80%) new hires who feel undertrained due to poor onboarding plan to quit.

    Poor onboarding experiences aren’t new for HR teams. At ServiceNow, we wanted to figure out how to change this paradigm in a meaningful and effective way. With an employee satisfaction rate of 92% in 2023 and a retention rate of 161%, we’re making progress.

    Host: Andy Whiteside
    Co-host: Eddie McDonald
    Co-host: Mike Sabia
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