SuperPod — The no-filter MSP show

By: Arvind Parthiban and Radhika Nair
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  • Summary

  • SuperPod — The no-filter MSP show is an all-tactical podcast where we get behind the scenes, talk to MSP owners (and experts), and get to know what they are doing to evolve their business. Presented by SuperOps.ai.
    © SuperOps Inc. 2020
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Episodes
  • Lessons from a Rural MSP: Jacob Bespalec's Insights on Growth and Sustainability

    Lessons from a Rural MSP: Jacob Bespalec's Insights on Growth and Sustainability
    Dec 18 2024

    Discover how Jacob Bespalec turned the challenges of running an MSP in a rural setting into opportunities for growth. From building strong client relationships to driving community impact, Jacob’s journey offers practical lessons for thriving in any environment.
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    29 mins
  • MSP Finance 101: Creating the Right Foundation for Sustained Growth

    MSP Finance 101: Creating the Right Foundation for Sustained Growth
    Dec 11 2024

    Heather MacDonald, Director of UK-based Counting Creators, shares insights on common mistakes MSPs make, the importance of setting up a solid financial foundation, and how to choose the right accounting partner. She discusses the pros and cons of outsourcing versus in-house accounting, key financial metrics that MSPs should track, and the critical role of management accounting. Heather emphasizes the necessity for MSPs to understand their numbers to ensure business growth and sustainability.

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    31 mins
  • Niche Down: How One MSP Found Success Through Super Specialization

    Niche Down: How One MSP Found Success Through Super Specialization
    Dec 4 2024

    In this episode, George shares insights on the importance of niche specialization, the transition from break-fix to managed services, and the challenges faced along the way. He emphasizes the need for documented processes, the right tools, and building strong customer relationships to ensure business growth and efficiency.

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    27 mins

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