S1E11 - S1E11 - AOCS - Keeping customers coming back
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S1E11 - S1E11 - AOCS - Keeping customers coming back
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About this listen
Whose job is it to keep customers coming back?
- Why is it Customer Service’s job to keep customers coming back?
- Why does it make a difference to have customers return?
Story - Car Smogged Story - Daughter car repair What about non-paying customers? Why should I worry about having them come back? Story - when everyone notified that I was hired, a cheer Story - Introduced on campus, people knew exactly who I was without even my last name.
Find out more at http://actsofcustomerservice.com
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