Remarkable Marketing with Ian Faison

By: Caspian Studios Ian Faison
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  • Summary

  • Marketing lessons from Hollywood, B2C, B2B and beyond! “A smart, goofy show that blends marketing, Hollywood, advertising and pop-culture. A must-listen for any marketer looking for fresh ideas.” - Oprah and Tom Hanks, simultaneously Hosted by Ian Faison and produced by Meredith Gooderham. Sound design by Scott Goodrich. Created by the team at Caspian Studios.
    Caspian Studios
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Economics Leadership Management Marketing
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Episodes
  • 7-Eleven Slurpees: B2B Marketing Lessons from Bring Your Own Cup Day with Chief Revenue Officer & Head of Marketing at Black Crow AI, JoAnn

    7-Eleven Slurpees: B2B Marketing Lessons from Bring Your Own Cup Day with Chief Revenue Officer & Head of Marketing at Black Crow AI, JoAnn
    Dec 18 2024
    How are you celebrating your hero product? Better yet, how are you activating your audience to celebrate your hero product?7-Eleven has a lot to teach us about that with their Bring Your Own Cup Day. If you’ve never taken part, they encourage customers to bring in a vessel of choice to fill with Slurpee.They’ve seen people bring in cowboy hats, kiddie pools, even a prosthetic leg, and fill them to the brim with that slushy, cold, refreshing fizzy iconic drink.And customers are posting about it. It’s ALL over social media. Having your customers post to their own social media about your product is just about any marketer’s dream.So let’s talk about how to do it! In this episode, we’re talking about marketing lessons from 7-Eleven’s Bring Your Own Cup Day.With the help of our special guest, Chief Revenue Officer & Head of Marketing at Black Crow AI, JoAnn Martin, we talk about activating your community around your hero product, leaving it to the internet, and increasing the value of your engagement with customers.About our guest, JoAnn MartinJoAnn Martin is Chief Revenue Officer & Head of Marketing at Black Crow AI. Prior to joining the company in November 2023, she served as VP of Marketing at Electric. She has also held marketing leadership roles at Searchspring, Hanzo and Provenir. She serves as an advisor to UserGems.What B2B Companies Can Learn From Bring Your Own Cup Day:Activate your community around your hero product. Create opportunities for your audience to celebrate your core product. JoAnn says, “ It's finding the product and the fit with the market and figuring out how you put that in front of the right customer, which is really foundationally strategic marketing.  And that gives you great opportunities to have those celebrations or to create those experiences.” And Ian says, “It’s important to have a day,” like 7-Eleven’s Bring Your Own Cup Day, which celebrates their hero product, the Slurpee, by having customers bring in their own vessel of choice. It’s silly and fun and highlights the Slurpee as an iconic product.Leave it to the internet. Ask your audience online for input on your marketing. For instance, have them name a product, or get ideas for your next campaign. JoAnn says, “ When you leave things to the internet, great things can happen. But also it can go wheels off very fast. But that's part of the beauty of it, right? Is the wheels off-ness, is why it's novel and fun and you feel part of something. So you never know where it's going to go.” So maybe put some limits around what you ask for, but it’s a resource ready to be tapped into.Increase the value of your engagement with customers. Think about diversifying your offerings within the same vertical or to appeal to the same target buyer.  JoAnn says, “A lot of companies struggle with, ‘How do we find something else that increases the value of our engagement with a customer?’ Or ‘How do we build in an upsell strategy with our B2B SaaS company?’ You've launched a core product for your customers. And customers love that core product. But as you grow as a company, you need to be able to develop more value for them. And you need to be able to develop more value to broaden your addressable market. And one of the learnings I take away is that they went and found that value. And for us as B2B marketers, maybe we can be a little more creative about the way that we find that additional value we can bring to our customers all the time.” Like 7-Eleven was already appealing to kids with their penny candy and video games. Add on to that an option for sugar-caffeine-fizz fix and the Slurpee was bound to become a hit too.Quotes*” How do I better partner with my product teammates? What's this Product-Marketing relationship? How do we get away from Product builds a thing and throws it all over the wall and Marketing figures out how to talk about it?’ And it's a challenge. And I think this is a great example that those two disciplines are actually very tightly intertwined. And as marketers and product leaders and startups, we have to figure out how we're coming together to figure out what is that thing that celebrates our core product? What is the core product we put in front of a customer that has great fit for that customer and how do we figure out how to talk about it with them?”*” The concept of really tightly intertwining your product and how your customers experience that product and how you talk about it is really inspiring.”*” Great companies lean into the kind of messy pieces, but you have to be willing to lean into the kind of absurd, messy parts of the business.”Time Stamps[0:55] Meet JoAnn Martin, Chief Revenue Officer & Head of Marketing at Black Crow AI[2:49] The Concept and Impact of BYOC Day[5:50] The Backstory Behind Slurpees[11:24] Marketing Strategies and Customer Engagement[15:09] Innovative Marketing and Product Development[28:32] Upcoming Exciting ...
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    35 mins
  • Scott Galloway: B2B Marketing Lessons From Prof G with VP of Marketing & Corporate Strategy at Verbit, Michael Rosman

    Scott Galloway: B2B Marketing Lessons From Prof G with VP of Marketing & Corporate Strategy at Verbit, Michael Rosman
    Dec 10 2024
    The role of the marketer is changing. Scott Galloway, aka Prof G, says that to be successful today, marketers have to act as “coaches, advisors and strategists” to their company.That’s what we’re talking about in today’s episode with the help of our special guest, VP of Marketing & Corporate Strategy at Verbit, Michael Rosman.Together, we talk about finding the right channel, being bold, and avoiding clickbait.About our guest, Michael RosmanMichael Rosman is VP of Marketing & Corporate Strategy at Verbit, having joined the company in April 2022. He has extensive work experience in Corporate strategy and Marketing. Prior to this, he worked at Amdocs, where he held various roles including Customer Business Executive, Director of Corporate Strategy, and Manager of Corporate Strategy from May 2016 to April 2022.Before joining Amdocs, Michael worked at Degania Medical as the Head of Strategy, Business Development & Innovation from May 2015 to May 2016. Michael also has experience at Biometrix, where he served as the Head of Strategic Planning and subsequently as the Interim COO from November 2011 to May 2015.Michael started his career at Tefen Management Consulting in July 2007, where he worked as a Senior Consultant for over four years. During his time at Tefen, he successfully led cross-functional and international teams on various projects in industries such as pharmaceuticals, automotive, chemicals, and healthcare.Michael Rosman completed his Bachelor of Science in Industrial Engineering from Tel Aviv University between the years 2004 and 2008. Later, between 2011 and 2012, he pursued an Executive Master of Business Administration (EMBA) from The Hebrew University of Jerusalem.What B2B Companies Can Learn From Scott Galloway:Find the right channel. Test different channels to see which one your content achieves the best reach and resonance on. People on LinkedIn might engage with your content way more than on your blog. Use that to your advantage by creating more content gauged for your LinkedIn audience. Michael says, “Finding the right channel is a big takeaway for me. So I know everybody has the standard channels of paid ads and events and SEO and whatever is, but find a channel that maximizes your impact. Figure out your puzzle. Figure out who you are and something that might be unique [to you]. Maybe it's a channel that doesn't exist for anybody else.”Be bold. Know what you stand for and express it clearly and without fear of losing your audience. Michael says, “Go all in on something. [Scott Galloway] has so much conviction and so much belief in doing what he does, he can really go all out.” When you express your message authentically and with clarity, your content will resonate with your intended audience.Avoid clickbait. Make sure the meat of your content is valuable to your audience. Don’t just give it all away in the title. Michael says, ”So many times, people have a hot take-y headline to lure you, to get you in, but then there's nothing else. All of the content that you wanted to consume is in the title and everything else is meaningless. [But] Whenever I tune in [to one of Scott Galloway’s podcasts], I always feel like it was worth my time. I came in, I came for value, and it consistently delivers value. It's always interesting. There's always substance behind the title.”Quotes*”I really think about niching down, and about the shorts, shows and moonshots sort of positioning. You want to create stuff that your people can tap into for a minute or two. You want to create stuff that they can subscribe to and get like an hour a week. And then you want stuff that's definitive, could be viral and bingeworthy. If you have 15 different personas that you're selling to, if you could create a single bingeable asset for those 15 personas, that's far more valuable than creating 150 pieces of content for those 15 things.” - Ian Faison*”The world changes every minute. What was published a week ago is now no longer potentially relevant. So it's your job as a brand to reach forward into the future and say, ‘I think that based on what we know, what we're saying on our proprietary information and what our customers are saying, I think that this is where the world is going.” - Ian FaisonTime Stamps[0:55] Meet Michael Rosman, VP of Marketing & Corporate Strategy at Verbit.ai[2:19] Verbit's Marketing and Customer Insights[7:29] Scott Galloway's Marketing Philosophy[10:42] The Journey and Impact of Scott Galloway[19:31] The Power of Serialized Content[24:52] Marketing Takeaways from Prof G[29:42] The Value of Definitive Works in Content[31:07] Challenges in Content Creation for Multiple Personas[32:04] The Importance of Niching Down and Binge-Worthy Content[39:39] Balancing Quality, Speed, and Cost in Video Production[42:16] The Future of AI in Content Creation[45:48] Verbit's Content StrategyLinksConnect with Michael on LinkedinLearn more about Verbit.aiAbout Remarkable!...
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    52 mins
  • Extreme Trail Running: B2B Marketing Lessons on Navigating Rough Terrain with DeepL CMO, Steve Rotter

    Extreme Trail Running: B2B Marketing Lessons on Navigating Rough Terrain with DeepL CMO, Steve Rotter
    Dec 3 2024
    The marketing terrain is rough out there. In many ways, traversing the roots, rocks and mud of extreme trail running is like navigating the shifting marketing landscape.Both demand endurance, adaptability and a strategic mindset. Those are a few of the things we’re talking about today. In this episode, we’re taking marketing inspiration from extreme trail running with the help of our special guest, DeepL CMO Steve Rotter.Together, we talk about being agile, stepping where others have stepped, how to plot your own route, and aiming for progress over perfection.About our guest, Steve RotterSteve Rotter, an entrepreneur, evangelist, and author, brings over two decades of tech marketing leadership experience to his role as CMO at DeepL. With a track record as a two-time founder with two M&A deals and three unicorns under his belt, Steve is deeply passionate about innovative marketing, AI, and brand building. Prior to DeepL, Steve served as CMO of FourKites, where he spearheaded remarkable growth and revenue increases through targeted account-based marketing and PLG strategies, serving industry titans like Coke, Walmart, and Ford. His expertise extends to CMO roles at OutSystems and Acrolinx, where he drove unicorn growth, established category leadership, and facilitated successful acquisitions. He's also held leading tech-industry marketing positions at Adobe, Motorola, and Brightcove.What B2B Companies Can Learn From Extreme Trail Running:Agility is key. Be on the lookout for disruptions, like changes in buying pattern, that mean you may have to change course. Steve says he was out running “and we had a couple of days of rain because of the recent hurricane. And all of a sudden a trail that was normally a certain way had about a 10 foot river running through it, and you had to cross it and not try not to get too wet and fall over. And the course that you thought was one way is different.” This is true with marketing as well. The landscape is always changing. You have to adapt to what’s in front of you to keep going.Step where others have stepped. If you’ve seen others have success with a particular marketing strategy, try it. Use their success to your advantage. Ian says, “If you have somebody's footprints right there in front of you, you can just stay right in their footprints.” Like in extreme trail running, you know stepping in the same place as the person in front of you is a safe bet.When there is no path, slow down just enough to plan your route. But don’t take too long to do it. Ian says, “There's this balance of speed versus slowing down to plan your route. And I think that like a lot of times, in my opinion, B2B marketing teams slow down and plan way too much. And they're way overly concerned with the perfect plan rather than running. At the end of the day, you have to move. You have to keep moving. So many people are just crippled by indecision.”Progress over perfection. Don’t wait for perfect data to make great content. Use what information you have to move forward. Steve says, “In many cases, you have very data-driven businesses and by definition, marketing has become almost a data-driven skill set that has to be present. But in many ways, it's that analysis paralysis that slows them down because they're waiting for perfect data. We can't wait for perfection. We have to show progress.”Quotes*”I think that's actually a really healthy discipline for marketing teams, is not just to be on that hamster wheel all the time, but to take some time out and say, ‘Look, what do we really want to do? What do we want to say? What's our message? What's our story? What's our creative angle?’ And rarely do you achieve that in moments of extreme distraction, right? It's that focus time that kind of drives those light bulb moments.”*”A leadership approach that is acceptable has a tolerance and there's no fear of failure. If you have marketers that are afraid, like if they make a mistake, they're going to get yelled at or fired, then of course they're going to take time because they're going to just wait for perfect. Whereas if you build a culture in your marketing team around speed, velocity, and learning from your mistakes, then you got a good recipe.”Time Stamps[0:55] Meet Steve Rotter, CMO at DeepL[1:48] The Connection Between Trail Running and Marketing[6:42] Psychology and Support in Extreme Trail Racing[12:54] Preparation and Training for Trail Running[16:56] Marketing Strategies and Team Dynamics[22:15] Balancing Speed and Planning in B2B Marketing[23:55] Overcoming Analysis Paralysis[24:24] The Importance of a Fearless Marketing Culture[25:05] Navigating Unpredictable Terrain[29:12] The Little Things in Marketing[31:46] Educating the Market on AI[34:37] Leveraging Customer Stories[37:54] Advice for CMOs on Content Strategy[40:04] Uncovering Hidden StoriesLinksConnect with Steve on LinkedInLearn more about DeepLAbout Remarkable!Remarkable! is created by the team at...
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    48 mins

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