Quality Quest Pod

By: Kim Matthews and Kristie Walker
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  • Summary

  • Cracking the Code to Brilliant Support. We are two women in business who spend a LOT of time talking about quality services and processes in the disability space. We don't sugar coat things so this is going to be a really open space to talk about issues that are important, in a way that gives clarity and makes room for questions. If you're in the disability space as a provider, a business, an independent worker or a PWD - join us and be a part of the conversation.
    Kim Matthews and Kristie Walker
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Episodes
  • 🎙️Episode 5 - Ending Client Relationships

    🎙️Episode 5 - Ending Client Relationships
    Dec 19 2024

    🎙️ Join hosts Kim Matthews and Kristie Walker on their quest for quality, compliance, and continuous improvement within the disability and support sectors.

    In this episode, Kim and Kristie talk through ending client relationships. There are MANY reasons that this can occur and a variety of ways to manage the process.

    Whether you’re a seasoned professional, a small business owner, or just starting your journey in the space, Quality Quest Pod is here to inspire, inform, and empower.

    🎧 Tune in now and join us on this exciting quest for quality!

    #NDISprovider #DisabilitySector #QualityQuestPod
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    48 mins
  • 🎙️Episode 4 - Delivering Feedback

    🎙️Episode 4 - Delivering Feedback
    Dec 9 2024

    🎙️ Join hosts Kim Matthews and Kristie Walker on their quest for quality, compliance, and continuous improvement within the disability and support sectors.

    In this episode, Kim and Kristie discuss delivering feedback to staff members. Why you shouldn't avoid it, how to do it and why it's feels so scary.

    Whether you’re a seasoned professional, a small business owner, or just starting your journey in the space, Quality Quest Pod is here to inspire, inform, and empower.

    🎧 Tune in now and join us on this exciting quest for quality!

    #NDISprovider #DisabilitySector #QualityQuestPod
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    44 mins
  • 🎙️Episode 3 - Professional Boundaries

    🎙️Episode 3 - Professional Boundaries
    Dec 3 2024

    🎙️ Join hosts Kim Matthews and Kristie Walker on their quest for quality, compliance, and continuous improvement within the disability and support sectors.

    In this episode, Kim and Kristie explore Professional Boundaries. What are they, where are they and how to come back if you've breached them .

    Whether you’re a seasoned professional, a small business owner, or just starting your journey in the space, Quality Quest Pod is here to inspire, inform, and empower.

    🎧 Tune in now and join us on this exciting quest for quality!

    #NDISprovider #DisabilitySector #QualityQuestPod
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    37 mins

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