Marcus Mossberger - Closing the Trust Gap Podcast
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Marcus Mossberger - Closing the Trust Gap Podcast
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About this listen
Closing the Trust Gap Podcast
Episode #2 - Hope Within the Workplace with Marcus Mossberger
Marcus Mossberger - Future of Work Strategist
Marcus’s LinkedIn Profile: https://www.linkedin.com/in/mmossberger/
1:40 - Getting to know Marcus and the work he does
3:56 - The timely and the timeless
5:24 - The data behind people leaving their jobs
8:18 - Defining “trust” through the definition of “hope”
9:59 - Challenges companies face trying to communicate hope to their customers
12:54 - How to think intentionally about hope in the workplace
15:11 - Activating empathy to build trust
16:06 - When did hope become a significant pursuit for Marcus?
18:18 - Creating intentional conditions for hope within a work environment
19:10 - Why internal mobility is important
20:49 - Delineating between management and leadership
24:36 - Problems that organizations fall into that reduce the hope of employees
25:19 - Using generative AI for more consistency in the workplace
28:54 - Active listening
31:12 - Connecting with Marcus
“People don’t care how much you know until they know how much you care.”
The Closing the Trust Gap Podcast is proudly sponsored by TrustCentric