Mark explains how his openness to trying different careers within hospitality and help from mentors helped him discover the area of the industry where he has thrived. He also shares the tool that allows him to deepen his connection with the many contacts he’s developed over the course of his career, and how listening to his team helps him build higher-performing teams.

Join me on this learning journey with Kimberly Wilson, a brilliant sales leader at Preferred Hotels & Resorts, as we explore how fostering teamwork and mutual support—within teams and across departments—empowers sales leaders to better support customers, deliver on their needs, and drive meaningful customer success.

Join me for an insightful interview with Stacey Barber, AAA National’s VP of Travel, as she shares valuable guidance on fostering stakeholder engagement, ensuring every voice is heard, and empowering collaborative decision-making. Don't miss this inspiring conversation!

Dave discusses the importance of delegating and continuous learning as one progress to larger roles. He shares how he acquired the New York Palace with a 3-person team – and why he hires people who have experienced failure. He explains how to navigate industry receptions, the right way to ask for something you want, and how to be prepared when opportunity knocks.

Join me on It’s Personal: Journeys and Wisdom in Hospitality with Dr. Kelly McGuire. From academia to early SaaS revenue management innovation, pioneering revenue strategy in casinos, and consulting in commercial strategy, Kelly shares her journey of embracing change, learning, and self-advocacy. An inspiring career story you won’t want to miss!

Bashar discusses the many ways his passion and love for hospitality fuel his career journey. He talks about public speaking, how self-care means something different to everyone, and how he took every opportunity to learn through doing. Bashar shares what he's curious about, how his patience has both gotten better and worse over time, and taking risks.

David shares his strategies for effective panel moderating, how he uses LinkedIn to share his take on industry news, and what he's curious about right now. He discusses overcoming self doubt and developing new skills. He talks about why reading is important and his thoughts on formal education versus hands on experience to begin a career in hospitality.

Hoda shares the tool she uses to create more authentic, human connections. She discusses current trends in executive recruiting and what hiring managers and top talent are looking for when interviewing. She describes the key attributes needed for the top jobs, the science and art of building high performing teams, and she explains why agility is so important for success.