• How Steve Palmer Built The Indigo Road Hospitality Group: From Dishwasher to Hospitality Mogul

  • Dec 19 2024
  • Length: 59 mins
  • Podcast

How Steve Palmer Built The Indigo Road Hospitality Group: From Dishwasher to Hospitality Mogul

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  • Summary

  • In this episode of the Hospitality Mentor Podcast, host Steve Turk interviews Steve Palmer, founder of the Indigo Road Hospitality Group. Palmer shares his journey from washing dishes at 13 to becoming a successful entrepreneur and author. He discusses his passion for hospitality, the importance of culture in business, and his personal battle with addiction. Palmer also highlights the creation and impact of Ben's Friends, a support group for hospitality professionals struggling with addiction. This inspiring episode offers valuable insights into pursuing your dreams and building a purposeful career in the hospitality industry.

    00:00 Introduction to the Hospitality Mentor Podcast

    00:36 Meet Steve Palmer: Founder of Indigo Road Hospitality Group

    01:01 Early Beginnings: From Dishwasher to Restaurant Enthusiast

    03:56 Discovering a Passion for Service and Wine

    06:38 Mentorship and Professional Growth

    10:15 Transitioning to Leadership and Management

    16:05 The Birth of Indigo Road Hospitality Group

    29:22 The Grit of Entrepreneurship

    30:09 Leadership as an Act of Service

    33:19 Creating a Culture of Hospitality

    39:52 Expanding into Boutique Hotels

    46:29 The Birth of Ben's Friends

    56:13 Reflections and Final Thoughts
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