Home Service Business Success

By: Kenny Chapman Chris Crew
  • Summary

  • Supercharge your journey to success in the home services industry with insights and actionable content that will transform your business.
    Copyright Blue Collar Success Group
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Episodes
  • Cashflow: Make it Rain with Cash
    Jan 8 2025

    What’s needed to actually “make it rain” in your business? Positive cash flow and the right mindset are key, if you want your home service business to grow.

    But what goes into creating the right conditions to make it happen?

    Kenny Chapman and Chris Crew dive into the mental and emotional sides of cash flow – including a key lesson that will help you overcome challenges, the power of your Unique Ability, and why you shouldn’t overextend yourself.

    • This episode of the Home Service Business Success Show addresses positive cash flow – making it rain with cash.
    • Co-hosts Kenny Chapman and Chris Crew talk about what you may or may not hear when things go well in your business…and when they don’t.
    • Kenny touches upon the mental and the emotional side of money and cash flow.
    • Chris shares his great-grandfather’s message about facing challenges in life (and business).
    • Whenever you earn money, it’s up to you to decide whether you want to pocket it to pursue something in your personal life or inject it back into your business to grow it.
    • Kenny opens up about a mistake he made with his team years ago, while Chris explains why business doesn’t have to suck.
    • An important lesson Chris learned from Dan Sullivan: “When other people make things look easy, it’s because they’re in their Unique Ability.
    • Something key for you to remember: some seasons you’ll be in a “season of suck” but you’ll get back to making it rain!
    • Chris and Kenny discuss the role of cash as a tool, the danger of predatory loans, and the starting point needed to “make it rain.”
    • Kenny brings cash flow confidence into the conversation – and why you should be looking at your model as something that’s always moving, always evolving.
    • Overextending yourself can be risky, Chris explains why.
    • As Kenny puts it: “Process allows Unique Ability.”
    • Focus is key. “What you focus on grows, what you ignore dies,” says Chris.
    • There’s a common question home service business owners are confronted with – picking a specific answer to it can lead to you blocking future cash flow generation.
    • Many home service business owners make the mistake of forgetting that profit doesn’t equal cash.

    Mentioned in This Episode:

    HomeServiceBusinessSuccessShow.com/9

    The Blue Collar Success Group

    HSBS episode 8 - HomeServiceBusinessSuccessShow.com/8

    Dan Sullivan

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    38 mins
  • Cashflow: Why Cash is NOT King
    Jan 1 2025

    How many times have you heard the saying “cash is king?"

    But what if someone told you that that’s just a myth ready to be debunked?

    In this episode, Kenny Chapman and Chris Crew tackle the myths surrounding cash flow and discuss cash confidence, creating a 90-day cash buffer, having an abundance mindset, and explain why “cash is NOT king.”

    Tune in to learn how to keep your business thriving no matter the economic climate.

    • In today’s episode co-hosts Kenny Chapman and Chris Crew talk about cash flow and why cash ISN’T king.
    • Kenny touches upon the shift that’s currently taking place in the blue collar trade.
    • Chris shares what “cash is king” meant to him in the 1990s – and explains why POSITIVE cash flow is king.
    • Kenny brings up the concept of cash confidence, the confidence in your ability to generate the cash that you need.
    • Chris doesn’t believe that knowledge is power…it needs to be turned into action.
    • Remember: truth is knowledge but wisdom is the application of knowledge.
    • If you’re saying “my business is debt-free!”, there’s something you’re forgetting.
    • Kenny opens up about what a friend from the financial planning space told him about being afraid to “party with his cash.”
    • Not being able to manage cash is something Chris sees as a cause of many blue collar businesses going belly up.
    • Following Chris’ 90-day cash “buffer” is an advice that saved one of the Blue Collar Success Group’s clients from having his business being forced to close its doors.
    • Are you looking for a way to take cash and let it still be working for you without it being tied up? Look at money markets!
    • Chris invites you to avoid having such a scarcity mindset that you end up sitting on cash all the time.
    • Unlocking an abundance mindset will become a game-changing move for every home service business owner.
    • Kenny takes back the curtain on what the “best operator” he had ever met told him.

    Mentioned in This Episode:

    HomeServiceBusinessSuccessShow.com/8

    The Blue Collar Success Group

    Frank Blau

    HSBS episode 7 - HomeServiceBusinessSuccessShow.com/7

    Square

    Venmo

    Atlanta Falcons

    New England Patriots

    Happy Money: The Japanese Art of Making Peace With Your Money by Ken Honda

    Dave Ramsey

    Blue Collar Success Laws: Your No-Nonsense Guide to Problem-Solving, Productivity, & Profit by Kenny Chapman

    Home Depot

    Robert Kiyosaki

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    31 mins
  • Margins: Muscle Up Your Margins
    Dec 25 2024

    Margins are the backbone of a profitable business, but are you managing yours effectively?

    And what comes to mind when you think about breaking even – yay or nay?

    In this episode, Kenny Chapman and Chris Crew dive into essential strategies for muscling up your margins.

    From understanding gross margin dollars per hour to setting the right prices for your services, and all the way to the steps needed to go into hyperprofit mode…these actionable insights will help you boost profitability and avoid common pitfalls!

    • Chris Crew brings up Under Armour and introduces the importance of visualization in business into the conversation.
    • Kenny and Chris make the example of exercising and how approaching that the right way is how one should look at “muscling up” margins in business.
    • Being driven in your business is key – but you need to make taking care of yourself one of your, if not THE, top priorities.
    • Chris explains how profitability is 100% boiled down to gross margin dollars per hour…but he also emphasizes that there’s a challenge with it.
    • Incorrect pricing is one of the main reasons why businesses fail – to avoid that trap, there’s an important question home service business owners should ask themselves.
    • The second reason why businesses fail is the inability to get clients willing to pay the price they’re actually asking for.
    • Chris believes that your close rate on the phone and in the field is a multiplier or a divider of your marketing dollars.
    • Chris breaks down the minimum billable hour formula, something you can use even if you’re running a start-up.
    • Working on picking the right price? “Your technicians and sales people have to buy the price first”, says Kenny.
    • Chris and Kenny talk about the importance of focusing on your break-even point and its relation to being in hyperprofit mode.
    • Kenny explains how a $100M company operates incredibly similarly to a $2M company.
    • When it comes to wanting to be in hyperprofit mode, it’s important to keep in mind that, if not approached correctly, the strategy could backfire big time.

    Mentioned in This Episode:

    HomeServiceBusinessSuccessShow.com/7

    The Blue Collar Success Group

    HSBS episode 6 - HomeServiceBusinessSuccessShow.com/6

    Under Armour

    Les Brown

    Layne Staley

    Kurt Cobain

    Tony Robbins

    Microsoft

    Phoenix Suns

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    36 mins

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