Today Kate delves into the essentials of giving effective feedback that is clear, kind, and useful. Emphasis is placed on the importance of regular, specific, and growth-focused feedback, as well as fostering a culture where feedback is normalised and constructive. Kate also touches on how to handle feedback to peers and superiors, ultimately aiming to create a positive environment of continuous improvement.

Episode Highlights

00:00 Introduction to Effective Feedback

00:41 The Importance of Feedback

01:10 Common Mistakes in Giving Feedback

02:11 Why Feedback is Kind

03:09 Overcoming the Fear of Giving Feedback

04:36 The SO-ROCK Feedback Framework

05:36 Real-World Feedback Example

06:46 Language and Approach in Feedback

07:20 Giving Feedback to Bosses and Peers

08:09 Building a Feedback Culture

09:24 Key Takeaways and Final Tips

10:33 Conclusion and Call to Action

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