**Episode Start at 19:04**

**Cold Open (How Was Christmas? / Weird SEO Agency Guy)**

**Headlines without Context: 14:23**

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Be careful about which clients you choose to take on. Some clients are simply distractions from what you set out to build for your own agency. For us, it was an agency in the landscaping and lawn care niche. Any client that doesn't fit that description is a distraction and ultimately pulls us further away from successful scalability.

One client might make you $1,000/mo but may cost you thousands in lost opportunity each month simply by having to continually deviate from your processes that produce results for your other niche clients.

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Our recommended agency tools:

everbrospodcast.com/recommended-tools/

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As always, if you enjoyed this episode or this podcast in general and want to leave us a review or rating, head over to Apple and let us know what you like! It helps us get found and motivates us to keep producing this free content.

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Want to connect with us? Reach out to us on the everbrospodcast.com website, subscribe to us on YouTube, or connect with us on socials:

YouTube: @agencyu

Twitter/X: @theagency_u

LinkedIn: linkedin.com/company/agencyu

Facebook: facebook.com/theagencyu

Instagram: @theagencyu

Reddit: u/JakeHundley

TikTok: @agency.u

As data-oriented digital marketers, we often have little to say about brand strategy and graphic design agencies.

That's where Lucy and Imogen from Lumo Design Studio jump in to tell us their story about how they went from freelance graphic designers to a full brand strategy agency busy enough to turn down work.

Lucy and Imogen walk through what it was like when they first started trying to sell postcards and brochures to providing comprehensive branding solutions for large companies.

Neither of them had formal education in the subject and they battled imposter syndrome as they built their, now-successful, branding agency in Australia.

Tune in to this episode to see how they got started and got their first clients, how they became experts in branding with no specialized education in it, how they pivoted to get recurring work from clients, and how they never thought web design and development was going to be a staple to their agency.

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LUMO is a brand strategy and design agency started by Lucy and Imogen in Brisbane, Australia. You can connect with Lucy and Imogen via their website or on LinkedIn:

www.lumodesignstudio.com

https://www.linkedin.com/in/lucy-borrill-a5b21935/

https://www.linkedin.com/in/imogen-borrill/

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Sponsors:

Wix Studio is a sponsor of this episode and introduced Lumo Design Studio to the Agency Growth Podcast.

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Our recommended agency tools:

everbrospodcast.com/recommended-tools/

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⭐⭐⭐⭐⭐

As always, if you enjoyed this episode or this podcast in general and want to leave us a review or rating, head over to Apple and let us know what you like! It helps us get found and motivates us to keep producing this free content.

----------------------------------

Want to connect with us? Reach out to us on the everbrospodcast.com website, subscribe to us on YouTube, or connect with us on socials:

YouTube: @agencyu

Twitter/X: @theagency_u

LinkedIn: linkedin.com/company/agencyu

Facebook: facebook.com/theagencyu

Instagram: @theagencyu

Reddit: u/JakeHundley

TikTok: @agency.u

**Cold Open (Travelling light as a business owner)**

**Skip the Cold Open at 9:04)**

We answer the difficult question of "how many accounts can one person at your agency actually handle?" Answers are all over the place on the internet. Some people saying as little as 10 while other saying as many as 50 or even 100.

Well, it depends on what that person's role is and how much time they dedicate on that account. Additionally, the time spent on the account isn't an indicator of the quality of work or results -- that's often a factor of the business model.

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Our recommended agency tools:

everbrospodcast.com/recommended-tools/

----------------------------------

⭐⭐⭐⭐⭐

As always, if you enjoyed this episode or this podcast in general and want to leave us a review or rating, head over to Apple and let us know what you like! It helps us get found and motivates us to keep producing this free content.

----------------------------------

Want to connect with us? Reach out to us on the everbrospodcast.com website, subscribe to us on YouTube, or connect with us on socials:

YouTube: @agencyu

Twitter/X: @theagency_u

LinkedIn: linkedin.com/company/agencyu

Facebook: facebook.com/theagencyu

Instagram: @theagencyu

Reddit: u/JakeHundley

TikTok: @agency.u

Ever since we started our agency, we've been focused on generating leads for our clients because, ultimately, that's what they care about.

We've preached this on this podcast as well over and over again.

Today, Jeff Greenfield with Provalytics joins us to tell us that if we want to provide more leads, we should be focusing on mediums that can deliver high numbers of impressions vs clicks.

That's a hot take.

So we dive in to see where Jeff is coming from.

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Jeff is an entrepreneur, advisor, and disrupter with three decades of strategy, growth and marketing leadership. Jeff is currently building the next generation of AI-Driven Attribution as the co-founder and CEO of Provalytics which is a 'cookie-less' attribution & measurement solution which enables marketers to prove the impact from upper funnel channels like CTV and grow their budgets.

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Our recommended agency tools:

everbrospodcast.com/recommended-tools/

----------------------------------

⭐⭐⭐⭐⭐

As always, if you enjoyed this episode or this podcast in general and want to leave us a review or rating, head over to Apple and let us know what you like! It helps us get found and motivates us to keep producing this free content.

----------------------------------

Want to connect with us? Reach out to us on the everbrospodcast.com website, subscribe to us on YouTube, or connect with us on socials:

YouTube: @agencyu

Twitter/X: @theagency_u

LinkedIn: linkedin.com/company/agencyu

Facebook: facebook.com/theagencyu

Instagram: @theagencyu

Reddit: u/JakeHundley

TikTok: @agency.u

**Skip the Cold Open at 6:50**

**Headlines with Some Context ("New Ways to Holiday Shop with Google Lense, Maps, and More")**

The episode topic officially starts at the 12:53 mark.

We wanted to talk about tech stacks. More importantly, why it's important for you as an agency to have a defined tech stack that you stick to.

We've noticed a lot of agencies deciding to work in a lot of different websites or use tools defined by their clients. This leads to a number of problems with scaling an agency such as inefficiencies, lower margins, broken processes, and non-reproducable results.

Join us as we dive into how we defined our tech stack and things we're looking to change as we continue scaling our agency.

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Our recommended agency tools:

everbrospodcast.com/recommended-tools/

----------------------------------

⭐⭐⭐⭐⭐

As always, if you enjoyed this episode or this podcast in general and want to leave us a review or rating, head over to Apple and let us know what you like! It helps us get found and motivates us to keep producing this free content.

----------------------------------

Want to connect with us? Reach out to us on the everbrospodcast.com website, subscribe to us on YouTube, or connect with us on socials:

YouTube: @agencyu

Twitter/X: @theagency_u

LinkedIn: linkedin.com/company/agencyu

Facebook: facebook.com/theagencyu

Instagram: @theagencyu

Reddit: u/JakeHundley

TikTok: @agency.u

In this episode, we discuss the main problem with using foreign contractors for lead gen efforts within the United States.

Understanding US geography and local targeting.

States, cities, and even zip codes are simple enough to teach. But we've run into issue with describing how county, neighborhoods, geographic colloquialisms, and "DMA" targeting works with foreign workers.

If you employ foreign workers, share this with them. If you are a foreign worker for an agency, listen to this!

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Our recommended agency tools:

everbrospodcast.com/recommended-tools/

----------------------------------

⭐⭐⭐⭐⭐

As always, if you enjoyed this episode or this podcast in general and want to leave us a review or rating, head over to Apple and let us know what you like! It helps us get found and motivates us to keep producing this free content.

----------------------------------

Want to connect with us? Reach out to us on the everbrospodcast.com website, subscribe to us on YouTube, or connect with us on socials:

YouTube: @agencyu

Twitter/X: @theagency_u

LinkedIn: linkedin.com/company/agencyu

Facebook: facebook.com/theagencyu

Instagram: @theagencyu

Reddit: u/JakeHundley

TikTok: @agency.u

Sarah Noel Block from Tiny Marketing joins us to give her step-by-step on how she generates qualified leads for her agency.

It's important to remember that we don't do any sort of lead generation for our agency. Everything we get is organic so this is a whole new world for us.

Sarah breaks down her foolproof strategy from generating cold leads and converting them into clients with her 4-step process:

1. Passive lead generator (free and downloadable)
2. Active lead generator (free and time-sensitive)
3. Micro offer ($97 value)
4. Gateway offer (Foundational agency offer)

She even gives examples of what these could be for various agencies depending on your niche.

You can find Sarah on LinkedIn or check out her Tiny Marketing Podcast.

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Our recommended agency tools:

everbrospodcast.com/recommended-tools/

----------------------------------

⭐⭐⭐⭐⭐

As always, if you enjoyed this episode or this podcast in general and want to leave us a review or rating, head over to Apple and let us know what you like! It helps us get found and motivates us to keep producing this free content.

----------------------------------

Want to connect with us? Reach out to us on the everbrospodcast.com website, subscribe to us on YouTube, or connect with us on socials:

YouTube: @agencyu

Twitter/X: @theagency_u

LinkedIn: linkedin.com/company/agencyu

Facebook: facebook.com/theagencyu

Instagram: @theagencyu

Reddit: u/JakeHundley

TikTok: @agency.u

This episode breaks three records!

1. The longest one we've had to date.
2. Our first consultation episode!
3. Our first returning guest!

Cesar joins us on the podcast once again 5 months after his original episode ($25k MRR and I Have No Idea What I'm Doing | #108) seeking direct help from us.

He has a list of issues his agency is dealing with at this size:

1. Deliverables are being dropped.
2. Quality isn't up to his standards.
3. Good employees are too expensive and cheap ones are bad.
4. There's too much work to get done.
5. There are no processes and he's stuck in the day-to-day.

We sit down with him over the course of 2 days in this (nearly) 3-hour episode to see if we can get to the root of his issues and give him advice on the things we've gone through in the past that he's going through now.

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Our recommended agency tools:

everbrospodcast.com/recommended-tools/

----------------------------------

⭐⭐⭐⭐⭐

As always, if you enjoyed this episode or this podcast in general and want to leave us a review or rating, head over to Apple and let us know what you like! It helps us get found and motivates us to keep producing this free content.

----------------------------------

Want to connect with us? Reach out to us on the everbrospodcast.com website, subscribe to us on YouTube, or connect with us on socials:

YouTube: @agencyu

Twitter/X: @theagency_u

LinkedIn: linkedin.com/company/agencyu

Facebook: facebook.com/theagencyu

Instagram: @theagencyu

Reddit: u/JakeHundley

TikTok: @agency.u