• Developing learning areas to improve and sustain performance, Part 2

  • Dec 12 2024
  • Length: 12 mins
  • Podcast

Developing learning areas to improve and sustain performance, Part 2

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  • Summary

  • On this episode, Tomas continues his discussion with two expert guests about learning areas and how they are proving effective and essential in developing high-reliability organizations.

    Host: Tomas Villanueva, DO, MBA, FACPE, SFHM Senior Principal, Performance Improvement Consulting Vizient

    Guests: Suzanne Miller, MSN, RN Senior Consulting Director, Reliability and Management Systems Vizient

    Katerie Chapman, MHA Senior Principal, Safe and Reliable Healthcare Vizient

    Show Notes:

    [00:41] Who engages in learning areas?

    [03:17] A flood of kudos in the ED – an example of lifting morale

    [05:10] Team participation in barcode scanning – an example of improving compliance

    [07:02] A resource for senior leaders

    [07:55] A safety concern that, once identified, was quickly corrected

    [08:44] Real-time nature of rounding and issue resolution

    Links | Resources:

    To contact Modern Practice: modernpracticepodcast@vizientinc.com

    Vizient Safe and Reliable Healthcare site: Click here

    Suzanne’s email: suzanne.miller@vizientinc.com

    Katerie’s email: katerie.chapman@vizientinc.com

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