• Amber Monroe: Creating Customer-Centric Cultures Through Empathy and Connection
    Dec 17 2024

    Today, I’m thrilled to be joined by Amber Monroe, Vice President of Customer Experience at Paradigm Senior Services. With over 15 years of expertise in healthcare and customer success, Amber shares her unique insights on fostering empathy, adaptability, and meaningful connections in both personal and professional spaces. From navigating tough conversations with grace to building psychologically safe cultures, Amber’s approach to communication will leave you inspired and equipped with practical strategies. Get ready for an inspiring conversation about transforming communication into a powerful tool for growth. Let’s dive in!

    Additional Resources:

    ► Follow Communispond on LinkedIn for more communication skills tips:

    https://www.linkedin.com/company/communispond

    ► Connect with Scott D'Amico on LinkedIn:

    https://www.linkedin.com/in/scottdamico/

    ► Connect with Amber:

    https://www.linkedin.com/in/ambermonroe/

    ► Subscribe to the Communicast:

    https://communicast.simplecast.com/

    ► Learn more about Communispond:

    https://www.communispond.com

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    37 mins
  • Andre Brice: From Crisis Response to Marketing Success - Lessons on Communication
    Dec 3 2024

    Joining me today is Andre Brice, North American Regional Manager for Arlo—a company revolutionizing how training programs operate with automation and efficiency. But that’s just the tip of the iceberg. Andre’s fascinating journey spans marketing, disaster management, and search and rescue. In this episode, we explore the essential communication skills that connect these worlds, from building authentic relationships to adapting under pressure.

    If you’ve ever wondered how to communicate more effectively—whether it’s leading a team, connecting with clients, or navigating high-stakes situations—you won’t want to miss this conversation. Let’s dive in!

    Additional Resources:

    ► Follow Communispond on LinkedIn for more communication skills tips:

    https://www.linkedin.com/company/communispond

    ► Connect with Scott D'Amico on LinkedIn:

    https://www.linkedin.com/in/scottdamico/

    ► Connect with Andre:

    https://www.linkedin.com/in/andre-brice/

    ► Subscribe to the Communicast:

    https://communicast.simplecast.com/

    ► Learn more about Communispond:

    https://www.communispond.com

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    30 mins
  • Olivia Savage: Communication Chameleon: The Power of Adaptability
    Nov 19 2024

    Today, I'm joined by Olivia Savage, a culture and capabilities leader with more than 20 years of experience in shaping organizational success. Olivia shares how a great communicator is like a chameleon, discusses why storytelling is so important, provides example of the power of emotional intelligence. Let’s dive in!

    Additional Resources:

    ► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond
    ► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/
    ► Connect with Olivia: https://www.linkedin.com/in/oliviahenley/
    ► Subscribe to the Communicast: https://communicast.simplecast.com/
    ► Learn more about Communispond: https:www.communispond.com

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    24 mins
  • Candy Motzek: Curiosity and Growth: How Asking the Right Questions Changes Everything
    Nov 5 2024

    Today, I'm joined by Candy Motzek, a former engineer and senior leader turned business coach for coaches. Candy takes us on her transformative journey from engineering and corporate real estate to empowering others through coaching, highlighting the critical role of communication, connection, and deep listening. Tune in as we explore how intentional communication can drive both professional success and personal fulfillment. Let’s dive in!

    Additional Resources:

    ► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond
    ► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/
    ► Connect with Candy: https://www.linkedin.com/in/candy-motzek/
    ► She Coaches Coaches Podcast: https://podcasts.apple.com/us/podcast/she-coaches-coaches/id1527473940
    ► Subscribe to Communicast: https://communicast.simplecast.com/
    ► Learn more about Communispond: https:www.communispond.com

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    32 mins
  • Ksenia Zaykova: Tuning In: How Active Listening Transforms Interactions
    Oct 22 2024

    Today, I'm joined by Ksenia Zaykova, Chief Communications Officer at AngelsDeck Global Ventures and Founder of Node Communications. Ksenia is renowned for her strategic approach to communications. In our conversation today, we’ll explore the pivotal role of active listening, the importance of audience awareness, and the influence of empathy on effective communication. Let’s dive in.

    Additional Resources:

    ► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond
    ► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/
    ► Connect with Ksenia: https://www.linkedin.com/in/ksenianodepr/
    ► Subscribe to the podcast: https://communicast.simplecast.com/
    ► Learn more about Communispond: https:www.communispond.com

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    29 mins
  • Will Giangrande: Treat Others How They Need to Be Treated
    Oct 8 2024

    Treat others the way they need to be treated. An interesting twist on the Golden Rule and great advice from my guest this episode, Will Giangrande. Will is a certified facilitator for Take Flight Leaning where he helps his clients drive workplace culture improvements. In this episode we talk about how understanding personality styles can help you tailor your messages, the critical role preparation plays in effective communication, and how to navigate all various communication channels available to us today.

    Additional Resources:

    ► Follow Communispond on LinkedIn for more communication skills tips:

    https://www.linkedin.com/company/communispond

    ► Connect with Scott D'Amico on LinkedIn:

    https://www.linkedin.com/in/scottdamico/

    ► Connect with Will:

    https://www.linkedin.com/in/will-gian/

    ► Subscribe to the podcast:

    https://communicast.simplecast.com/

    ► Learn more about Communispond:

    https:www.communispond.com

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    35 mins
  • Molly McGrath: Fix My Boss
    Sep 24 2024

    Today, I’m thrilled to have Molly McGrath on the show. Molly is a powerhouse in leadership development and team management, with a unique talent for turning struggling teams into cohesive, high-performing units.

    In this episode, we explore how clear and consistent communication can transform your leadership style and create a culture where teams not only survive but thrive. Molly shares her proven strategies for building trust, fostering collaboration, and ensuring that every voice on your team is heard.

    Whether you’re leading a small team or managing a large organization, Molly’s insights will give you the tools you need to lead with clarity and purpose. Let’s dive into this conversation that’s sure to inspire and equip you to communicate more effectively.

    Additional Resources:

    ► Follow Communispond on LinkedIn for more communication skills tips:

    https://www.linkedin.com/company/communispond

    ► Connect with Scott D'Amico on LinkedIn:

    https://www.linkedin.com/in/scottdamico/

    ► Connect with Molly:

    https://www.linkedin.com/in/molly-hallmcgrath/

    ► Visit Molly’s site:

    https://hiringandempowering.com/

    ► Subscribe to the podcast:

    https://communicast.simplecast.com/

    ► Learn more about Communispond:

    https:www.communispond.com

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    33 mins
  • Robin Hills: Artificial AND Emotional Intelligence
    Sep 10 2024

    Today, I’m excited to bring you a conversation with Robin Hills. Robin is the founder of EI4Change and a leading expert in emotional intelligence. He’s helped countless organizations and individuals use emotional intelligence to improve their communication, leadership, and overall performance.

    In this episode, Robin and I dive into how emotional intelligence can transform the way we communicate, lead, and connect with others. We’re going to talk about strategies to build self-awareness, manage emotions, and ultimately enhance your relationships both at work and in your personal life.

    It’s packed with practical advice and insights you can start using right away.

    Additional Resources:

    ► Follow Communispond on LinkedIn for more communication skills tips:

    https://www.linkedin.com/company/communispond

    ► Connect with Scott D'Amico on LinkedIn:

    https://www.linkedin.com/in/scottdamico/

    ► Connect with Robin:

    https://www.linkedin.com/in/robinhills/

    ► Visit Robin’s site:

    https://www.ei4change.com

    ► Subscribe to the podcast:

    https://communicast.simplecast.com/

    ► Learn more about Communispond:

    https:www.communispond.com

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    34 mins