Every interaction between a childcare center and its families is an opportunity to strengthen trust—or weaken it. In this episode, we focus on the importance of touch points in creating meaningful, positive experiences for parents and children.

We’ll explore:

• How consistent touch points build trust and loyalty.
• Ways to leverage AI tools to enhance communication and parent support.
• Real-world examples of touch points done right—and wrong.
• Practical strategies to improve drop-offs, pick-ups, and daily interactions.

✨ Learn how to empower your team to perfect these moments and create a childcare experience families will love.

🎙️ Listen now and start transforming your touch points into trust-building opportunities!

In this episode, Nick and Jenna discuss the crucial steps in creating an effective staff onboarding process for childcare providers. Staff onboarding is more than just training—it’s about building a positive, supportive environment that sets new hires up for success. They share valuable insights on crafting an onboarding plan, fostering an open culture, and ensuring your team feels welcome and prepared to contribute. Whether you're a seasoned childcare provider or new to the field, this episode is packed with actionable tips to help you onboard your staff with confidence!