• Building Trust with Users to Drive Revenue and Retention – Ryan Beck, Pray.com

  • Oct 30 2024
  • Length: 54 mins
  • Podcast

Building Trust with Users to Drive Revenue and Retention – Ryan Beck, Pray.com

  • Summary

  • On the podcast: the risk of ad creative concentration, how to reach older, high-value demographics, and why the ultimate KPI is revenue.

    Key Takeaways:

    🛠️ A unified roadmap eliminates silos - Operating with one shared roadmap ensures alignment across product, marketing, and engineering, promoting collaboration and agility.

    💡 Monetization might require more than just subscriptions - Post-IDFA, blending subscriptions with ads and one-time purchases maximizes revenue and reaches non-subscribers.

    📺 TV and radio ads still build trust - Older audiences trust TV more than digital ads. A diversified media mix and real-time tracking can make these channels highly effective.

    📊 Creative testing prevents costly surprises - Diversifying creative assets across platforms reduces risk and ensures consistent ad performance, even when policies change.

    🎯 Empathy boosts customer loyalty in niche markets - High-touch, personal responses to customer feedback—especially in sensitive sectors—can build trust and long-term loyalty.

    About Ryan Beck

    👨‍💻 Co-founder and CTO at Pray.com — an app with a mission to grow faith, cultivate community, and leave a legacy of helping others through faith-based content and community-building features.

    👥 Ryan Beck is driven by innovation in technology for the faith space, successfully navigating the complexities of building digital platforms that resonate with older, high-value demographics while maintaining exceptional retention rates.

    💡 "We saw a space that was underserved, where technology could bridge the gap between faith organizations and their communities, making faith more accessible in the digital age.”

    👋 LinkedIn

    Resources

    • Pray.com


    Follow us on X:

    • David Barnard - @drbarnard
    • Jacob Eiting - @jeiting
    • RevenueCat - @RevenueCat
    • SubClub - @SubClubHQ

    Subscribe to the podcast → https://www.subclub.co

    Follow Us:
    • David Barnard: https://twitter.com/drbarnard
    • Jacob Eiting: https://twitter.com/jeiting
    • RevenueCat: https://twitter.com/RevenueCat
    • Sub Club: https://twitter.com/SubClubHQ

    Episode Highlights:

    [00:57] Digitizing faith: Pray.com’s mission to modernize faith organizations with digital platforms.
    [02:49] Better together: The challenges and benefits of building a platform for diverse faiths with shared goals.
    [04:47] Generation gap: Addressing tech adoption and user retention challenges with older demographics.
    [06:47] Traditional values: How Pray.com used TV and radio ads to reach older, high-value users.
    [09:16] Say your prayers: The devotional content that strengthened Pray.com’s user engagement and retention.
    [11:52] Keeping the faith: Introducing subscription models without losing the trust of a faith-driven community.
    [19:59] Lessons in diversification: The risks of relying too heavily on a single ad creative.
    [31:08] Faith meets tech: Blending technology with spirituality to create accessible digital content for all.
    [41:26] Data-driven decisions: How the Pray.com team optimized their TV and digital ad strategies for maximum impact.

    Show More Show Less
activate_Holiday_promo_in_buybox_DT_T2

What listeners say about Building Trust with Users to Drive Revenue and Retention – Ryan Beck, Pray.com

Average customer ratings

Reviews - Please select the tabs below to change the source of reviews.