In this episode of Beyond the Desk, Mark Thomas by Paul Butler, newly appointed CTO of Hiscox Re & ILS and former CTO of Hiscox London Market.

Paul’s journey is anything but typical. From writing code as a teenager on a ZX Spectrum to launching tech for startups in Borough Market and leading reinsurance innovation at one of the most recognised names in the London Market, his story is full of surprises, learnings, and sharp insights.

We dive into:

• Why coming from outside insurance gave Paul the right tools for success inside it
• How he scaled a startup from 10 to 350 people while battling burnout
• The pivot from project to product thinking at Hiscox
• How hiring for attitude (not just skillset) helped him build high-impact teams
• What he learned from selling data products to hedge funds
• The future of insurance automation and why underwriters still matter

Plus, Paul shares his take on flow engineering, embracing multi-cloud, and loads more.

Connect with us:

• Mark Thomas on LinkedIn: Connect Here
• Follow Beyond the Desk on LinkedIn: Follow Here
• Watch Full-Length Video Episodes on YouTube Here
• Paul on LinkedIn: Connect Here

If you enjoyed this episode, please subscribe, leave a review, and share it with colleagues who might find it valuable!

New episodes drop every Tuesday. Stay tuned for more conversations with leaders shaping the future of insurance and InsureTech. Thanks for tuning in - see you next time on Beyond the Desk! 🎧

Sponsor:

This episode is brought to you by Invecta Search, the brand new leadership search product from Invecta Group, which leads the insurance industry in building best-in-class technology and transformation leadership teams. Find out more: www.invectagroup.com

In this episode of Beyond the Desk, Mark Thomas is joined by Krishnan Ethirajan, Chief Digital & AI Officer at Mosaic Insurance. Krishnan shares his fascinating journey from studying neural networks in the 1980s to leading cutting-edge AI initiatives in the global insurance sector. With a background that spans academia, consulting, and executive leadership, Krishnan's career is anything but linear. Together, they explore pivotal moments in his personal and professional life, how early exposure to neuroscience shaped his thinking on AI, and why staying uncomfortable is often the best place to grow.

Key Topics Covered:

• Growing up in India and pursuing engineering
• Studying AI and brain cognition in the 1980s
• Building a PhD from scratch at University of Houston
• Early neural networks and NASA-funded research
• Selling his first company at 26 and choosing not to retire
• Transition from academia to John Deere to Allstate
• Moving into consulting with Gartner and PwC
• Becoming CEO of Ironshore after being their consultant
• Founding Mosaic Insurance in the middle of the pandemic
• Driving value through AI, tech and strategic innovation
• How to build differentiated, future-facing AI in insurance

From brain plasticity and robotics to insurance operations and AI-led underwriting, this is an episode filled with thoughtful reflection, practical advice, and inspiring insights. Whether you're a tech leader, aspiring executive, or someone curious about where AI and insurance intersect, this is not one to miss

Connect with us:

• Mark Thomas on LinkedIn: Connect Here
• Follow Beyond the Desk on LinkedIn: Follow Here
• Watch Full-Length Video Episodes on YouTube Here
• Krishnan on LinkedIn: Connect Here

If you enjoyed this episode, please subscribe, leave a review, and share it with colleagues who might find it valuable!

New episodes drop every Tuesday. Stay tuned for more conversations with leaders shaping the future of insurance and InsureTech. Thanks for tuning in - see you next time on Beyond the Desk! 🎧

Sponsor:

This episode is brought to you by Invecta Search, the brand new leadership search product from Invecta Group, which leads the insurance industry in building best-in-class technology and transformation leadership teams. Find out more: www.invectagroup.com

In this week's episode of Beyond the Desk, Mark Thomas is joined by Ketan Motwani, COO at Arch Insurance, for a rich and refreshingly candid conversation about career reinvention, resilience, and rising through transformation. From rebelling at school in India to being parachuted into boardrooms in the UK, Ketan’s story spans military training, software engineering, Deloitte consulting, and executive leadership at Aon and Arch.

Key Topics Covered:

• From physics to the Indian Army to Deloitte: an unconventional start
• How transformation became his leadership DNA
• Making the shift from consulting to industry (and how having twins was the catalyst)
• The evolution of the COO role — and why it’s not one-size-fits-all
• Embedding AI as part of a broader operating model shift
• Advice for aspiring COOs on building a rounded career

We unpack the pivotal decisions that shaped his journey, the mindset shift required to go from change agent to COO, and why the London Market's data challenge is today’s biggest opportunity. Whether you’re an aspiring leader, a transformation junkie, or just love a great story - there’s something in here for you.

Connect with us:

• Mark Thomas on LinkedIn: Connect Here
• Follow Beyond the Desk on LinkedIn: Follow Here
• Watch Full-Length Video Episodes on YouTube Here
• Ketan on LinkedIn: Connect Here

If you enjoyed this episode, please subscribe, leave a review, and share it with colleagues who might find it valuable!

New episodes drop every Tuesday. Stay tuned for more conversations with leaders shaping the future of insurance and InsureTech. Thanks for tuning in - see you next time on Beyond the Desk! 🎧

Sponsor:

This episode is brought to you by Invecta Search, the brand new leadership search product from Invecta Group, which leads the insurance industry in building best-in-class technology and transformation leadership teams. Find out more: www.invectagroup.com