The best leaders know mission and vision must extend beyond the executive suite. In this episode, Andy sits down with former Ritz-Carlton president Horst Schultze to explore how great leaders build world-class service by treating every team member with dignity and purpose. You’ll discover how consistency, clarity, and empowerment at every level can transform an organization from the inside out.

Recognized as one of Forbes' 6 Leadership Podcasts To Listen To In 2024 and one of the Best Leadership Podcasts To Stay in the Know for CEOs, according to Industry Leader Magazine.

If this podcast has made you a better leader, you can help it by leaving a quick Spotify or Apple Podcasts review. You can visit Spotify or Apple Podcasts, and then go to the “Reviews” section. Thank you for sharing!

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Where to find Andy:

• Instagram: @andy_stanley
• Facebook: Andy Stanley Official
• X: @andystanley
• YouTube: @AndyStanleyOfficial

See omnystudio.com/listener for privacy information.

What do you do when your words—intended or not—hurt someone on your team? In this REVERB episode, we dive deeper into last week's discussion on The Words that Make or Break Your Leadership. Every leader will eventually say something that lands wrong, what matters most is what happens next. Discover how leaders can use these moments to deepen trust and reinforce a healthy culture.

Recognized as one of Forbes' 6 Leadership Podcasts To Listen To In 2024 and one of the Best Leadership Podcasts To Stay in the Know for CEOs, according to Industry Leader Magazine.

If this podcast has made you a better leader, you can help it by leaving a quick Spotify or Apple Podcasts review. You can visit Spotify or Apple Podcasts, and then go to the “Reviews” section. Thank you for sharing!

Do you have questions on leadership topics that you want us to dive deeper into? Now’s your chance, whether you’re leading a team, an organization, or just stepping into leadership, we’d love to hear from you. Submit your questions for a chance to have them answered in a special audience Q&A episode.

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Where to find Andy:

• Instagram: @andy_stanley
• Facebook: Andy Stanley Official
• X: @andystanley
• YouTube: @AndyStanleyOfficial

See omnystudio.com/listener for privacy information.

Some words weigh more than others. In this episode, Andy Stanley reveals the secret to using words that shape culture, build trust, and drive success. Joined by co-host Suzy Gray, Andy unpacks the three dynamics that determine how leaders' words are received—regardless of their intent. If you want to lead better, your words need to work for you—not against you.

Download the application guide: https://bit.ly/3GCMOz5

Here's what we cover in this episode:

1. Why a leader’s words weigh more than everyone else’s. (4:37)
2. Systems and strategies to help you lead with your words. (9:50)
3. How to audit your language to better shape team culture. (13:46)
4. The ratio of positive to negative feedback—and why it matters (18:17)

Special thanks to our sponsor BELAY for offering a free download of their ebook, Delegate to Elevate. This resource will empower you to courageously focus on your strength and delegate your weaknesses. Just text the word ANDY to 55123 to claim your free copy now.

Recognized as one of Forbes' 6 Leadership Podcasts To Listen To In 2024 and one of the Best Leadership Podcasts To Stay in the Know for CEOs, according to Industry Leader Magazine.

Do you have questions on leadership topics that you want us to dive deeper into? Now’s your chance, whether you’re leading a team, an organization, or just stepping into leadership, we’d love to hear from you. Submit your questions for a chance to have them answered in a special audience Q&A episode.

____________

Where to find Andy:

• Instagram: @andy_stanley
• Facebook: Andy Stanley Official
• X: @andystanley
• YouTube: @AndyStanleyOfficial

See omnystudio.com/listener for privacy information.