• AI agents - personalisation, productivity & performance with Adobe, ServiceNow and IBM

  • Mar 31 2025
  • Length: 36 mins
  • Podcast

AI agents - personalisation, productivity & performance with Adobe, ServiceNow and IBM

  • Summary

  • Live from Adobe Summit in Las Vegas, in this bonus triple header, Jon speaks with Colin Fleming (ServiceNow), Stacy Martinet (Adobe) and Billy Seabrook (IBM) about the hot topic in marketing today, AI, and what a new wave of agentic AI technology means for marketers.

    Timestamps

    00:00 - Intro
    00:51 - Part 1: Colin Fleming
    01:51 - The things people don’t understand about B2B marketing
    03:32 - How AI is having an impact on marketing
    05:29 - ServiceNow’s relationship with Adobe
    06:21 - Advice to marketers to stay on cutting edge of AI
    08:47 - Part 2: Billy Seabrook IBM
    09:17 - Where are we on this AI journey
    11:31 - Principles of an effective campaign using AI
    13:02 - How effective has AI been for IBM
    18:16 - What’s next when AI at scale becomes the norm?
    21:08 - AI: a threat or an opportunity?
    22:06 - Part 3: Stacy Martinet
    22:33 - Stacy’s role at Adobe
    23:18 - What makes great marketing for marketers?
    24:12 - Communicating all the changes in marketing (specifically with AI)
    25:15 - What is Agentic AI and what are it’s use cases?
    28:27 - How technology is used to enhance creativity
    30:31 - Tips on how to utilize agentic AI
    31:43 - How to future proof our marketing
    32:48 - What goes into creating an event like Adobe Summit


    00:00 - Intro
    00:51 - Part 1: Colin Fleming
    01:51 - The things people don’t understand about B2B marketing
    03:32 - How AI is having an impact on marketing
    05:29 - ServiceNow’s relationship with Adobe
    06:21 - Advice to marketers to stay on cutting edge of AI
    08:47 - Part 2: Billy Seabrook IBM
    09:17 - Where are we on this AI journey
    11:31 - Principles of an effective campaign using AI
    13:02 - How effective has AI been for IBM
    18:16 - What’s next when AI at scale becomes the norm?
    21:08 - AI: a threat or an opportunity?
    22:06 - Part 3: Stacy Martinet
    22:33 - Stacy’s role at Adobe
    23:18 - What makes great marketing for marketers?
    24:12 - Communicating all the changes in marketing (specifically with AI)
    25:15 - What is Agentic AI and what are it’s use cases?
    28:27 - How technology is used to enhance creativity
    30:31 - Tips on how to utilize agentic AI
    31:43 - How to future proof our marketing
    32:48 - What goes into creating an event like Adobe Summit

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