
Ego, Authority, Failure
Using Emotional Intelligence like a Hostage Negotiator to Succeed as a Leader
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Buy Now for £14.99
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Narrated by:
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Derek Gaunt
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By:
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Derek Gaunt
About this listen
A Gallup study found that 50 percent of resigning employees did so "to get away from their manager". The ones who don't quit become disengaged, creating a negative work environment costing US companies billions in lost productivity, each year.
Leaders in the 21st century need to understand that technical skills are not enough to be an effective manager. They need to able to demonstrate tactical empathy to create a more productive environment. This audiobook introduces listeners to the fundamentals of hostage negotiator leadership (HNL) which has, as its foundation, tactical empathy.
Inside this book, you'll learn 12 simple-to-execute skills that, if applied immediately, will have you operating at a level higher than most. Ego, Authority, Failure was authored for leaders who want actionable techniques to build trust-based influence in order to motivate and inspire. It is also shares cautionary tales for those in denial about the damage their ego and authority has on their organization.
©2019 Derek Gaunt (P)2020 Derek GauntGrrat book
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Awesome
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A great listen
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Not as good as Never Split the Difference
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I failed to see a story line. To me, this book was just a collection of unrelated banal stories, badly told and not going in any particular direction. I was expecting to get some concrete examples of words to use and not to use like in Voss' book, and I gave up after chapter 4, not getting any. I found the narration awful; the narrator stops in the middle of sentences (eg. "The Tokyo olympic (pause) games". After a while, it just became too painful to listen to. There are many reviews on Amazon that say that the book needs to be more polished and it does. It sounds like drivel after a while. It was a really bad experience and huge disappointment to me.
Dire.
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