In this powerful return-to-roots episode of Uncensored Entrepreneurs, Robert and Starr take center stage to explore what it means to build real relationships in today’s automated, funnel-obsessed marketing world. They unpack the benefits—and limits—of automation while championing the irreplaceable power of genuine connection through DMs, discovery calls, and follow-up conversations.

With insights from their own businesses, client results, and even throwbacks to Robert’s door-to-door sales days and Starr’s hospital partnership work, this episode reminds us that people buy from people—not pipelines. They also challenge listeners to reengage their own networks and reconnect with the human side of sales. If you're feeling overwhelmed, stuck, or uninspired by your current sales process, this episode will reignite your love for service-first business building.

Key Takeaways:

• Why direct messaging and discovery calls still outperform automation in building long-term client trust

• The truth behind the “DM stigma” and how to use voice notes and Messenger authentically

• How to balance automation with personalization—especially in follow-ups and lead tracking

• Tools and tips for remembering where every lead stands in your sales process

• Why multi-million-dollar coaches are going back to DM strategy and what it means for you

• The power of intentional follow-up: 80% of sales require 5+ touchpoints—don’t give up after one

• Why joint ventures, warm leads, and referrals come from meaningful relationship-building

• How to prequalify leads naturally in conversation before hopping on a call

• The emotional and practical ROI of simply showing up and caring in your connections

• A challenge: reach out to old contacts, send a voice message, and reignite past relationships

  
  

Your Hosts:

Starr Codd:

Starr Codd is a business strategist, SaaS founder, and seven-figure entrepreneur who helps business owners scale online with automation, lead generation, and systems that create real freedom. After breaking through corporate glass ceilings and building a seven-figure beauty brand, she launched her all-in-one software and now empowers others to stop admiring someone else’s empire and build their own. Learn More: shehasclients.com

Tina Torres-Wilson:

Tina Torres-Wilson is a self-publishing expert and founder of Pink Door Marketing Agency, helping female entrepreneurs and coaches write, publish, and market their books to become best-selling authors. After overcoming personal hardships, she rebuilt her business and now empowers women to share their stories and grow their brands through her signature programs like Aspiring Authors Academy and 120 Days to Best Seller. Learn More: ⁠pinkdoormarketingagency.com/ ⁠

Robert Wall:

Robert Wall is a best-selling author, transformational speaker, and business strategist who’s helped launch over $28 million in new programs. As the founder of The Branding Collaborative and creator of the YOUniversal Brand Alignment method, he guides entrepreneurs and leaders to build authentic brands aligned with their heart, mind, and soul. On stage or behind the mic, Robert brings real-world wisdom, unshakable faith, and a mission to help others rise, reconnect with purpose, and create lives they don’t need a break from. Learn more: brandingcollaborative.com